Workspace is defined differently across cultures and history. To some workspace is the space they occupy when performing their daily activities or at work. Others consider it to be the kind of arrangement or type of office they work in. For example, some are assigned to work from a single office whereas others are asked to work from the same place with their colleagues. They share the space and they can interact with each other without leaving one’s workstation. Workspace definitions have changed a bit over the years. Some of these changes are reflected in the workspace designs. The individual working space had a certain kind of status of its own to the individuals whereas the shared space design represented an egalitarian approach to work. However, all of these workspaces have their disadvantages. The private workspaces are considered to be isolating while the open ones are perceived to be distracting since there are frequent movements. The big shifts of workspace have been surrounding appearance and hierarchy.
My current workplace fits one of the definitions which has private offices according to the ranks in the organization. The senior employees have their own workspaces whereas the juniors have a common workspace. In this kind of workspace, workers are assigned a private place to work from. They have all they need to perform their tasks arranged in that room. The hierarchy culture is still present but there is teamwork since workers can are allowed to walk into any office and consult as well as discuss on various issues affecting the organization. In the society, there are hierarchical ranks that need to be observed as well as collaboration with the society members is highly expected. Therefore, my employer’s culture reflects that of the society. Moreover, respect is accorded to anyone regardless of race, gender or age in the organization as it is in the society.
There is a general I perceive culture to be a work in progress, it changes depending with time and situation. Individually, I hold respect and collaboration with high regard because they define who we are. Moreover, respect is a moral obligation that all people need not only in our workplaces but in the society in general. With respect, I find it easy to work with my colleagues and even get help when I need it. People who respect others in the society are accorded the same respect and they can easily get help whenever they need it. While growing up, I used to see people who respect others regardless of the race, gender or age getting help whenever they needed it. In return they were also respected by other in the society. I believe this is what shaped my working culture. It fosters teamwork in the workplace.
The study of humanities helps one understand the various cultures as well as how they have evolved throughout history. My study of humanities has enriched my cultural knowledge about various artefacts; how they were developed as well as their uses in the society. Through this I am able to understand the culture of a person or what a certain artefact means to him or her when I see one. This helps in reducing or avoiding cultural conflicts in the society.
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Discussion on contrasts cultural and historical definitions essay help 123: essay help 123
Article: Compares and contrasts cultural and historical definitions of work and
workspaces, using examples Criterion Feedback 11/30/20 You have a great start on this section, but you should give some specific examples from the project resources of how workspaces are defined and organized in other cultures or over time periods.
Article: Compares the different definitions of culture to the culture of your current or
former employer and the broader societal culture, using examples Criterion Feedback 11/30/20 Again, you have a good start on this, but you should include examples from the project resources.
Article: Explains how learning about the humanities can impact the way you understand
artistic merit; discusses how you see different artifacts and the surrounding environment Criterion Feedback 11/30/20 Again, you have a good start on this, but you should include examples from the project resources.
General: Lists sources where applicable using citation methods with no major errors
Criterion Feedback 11/30/20 Please include in-text citations and a references list for the article. See the CFA Citation Guide for more information on citing sources.
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KEY FINDINGS
The design of the workplace impacts performance,
employee engagement, and innovation. Our recent
Workplace Survey sheds light on the relationship
between design and business performance, uncovering
opportunities to supercharge any work environment.
Gensler’s 2013 U.S. Workplace Survey
represents responses from 2,035 randomly
sampled knowledge workers nationwide.
The study examines the design factors that
create an effective workplace; how design
can better support knowledge worker
engagement, satisfaction, and performance;
and the influence of the workplace on
organizational culture. Currently, only
one in four U.S. workers are in optimal
workplace environments. The rest are
struggling to work effectively, resulting
in lost productivity, innovation, and
worker engagement. Our research directly
compares today’s workplace with the
workplace of 2008 and shows that workplace
effectiveness has fallen in aggregate. The
2013 survey identifies design strategies for
how organizations can jump the trend and use
better workplace design to drive innovation
in the context of 2013 working realities.
DESIGN
MATTERS!
CONTENTS
HISTORY OF GENSLER 2
WORKPLACE RESEARCH
WHAT’S CHANGED IN 4
THE WORLD, 2008–2013
WORKPLACE IN THE 5
CONTEXT OF THE CITY
KEY FINDINGS 6
1 U.S. Workers Are Struggling 8
to Work Effectively
2 Effective Workplaces Balance 10
Focus and Collaboration
3 Choice Drives Performance 12
and Innovation
THE OPPORTUNITY 14
THE WORKPLACE 18
PERFORMANCE INDEX™
IMPLICATIONS FOR THE 19
BUILT ENVIRONMENT
METHODOLOGY 20
ENDNOTES 22
2013 U.S. Workplace Survey is produced by
Gensler ©2013 and should not be reproduced
in part or in whole without permission.
Saban Brands, Los Angeles, CA
cover: Gensler Los Angeles, Los Angeles, CA
GENSLER’S
WORKPLACE
RESEARCH
2006
U.S. Workplace Survey
2005
U.K. Workplace Survey
HISTORY OF GENSLER
WORKPLACE RESEARCH
Employees see a clear link
between the physical work
environment and personal
productivity. They also report
the work environment as very
important to job satisfaction.
The link is confirmed between
the physical work environment
and productivity in the minds
of workers. Management-level
respondents note workplace
has a positive effect on the
bottom line and company
competitiveness.
KEY FINDINGS: KEY FINDINGS:
Gensler’s 2013 survey is the latest iteration of ongoing research
on the workplace, which began in 2005 with Gensler’s first
workplace survey. A subsequent survey in 2006 established the
connections between workplace design, employee productivity,
and business competitiveness. In 2008, our research established
a framework for understanding knowledge work through the
lens of the four “work modes,” focus, collaborate, learn, and
socialize. We discovered that the effectiveness and support
of all four work modes connect to employee engagement and
company performance.
Gensler’s 2013 U.S. Workplace Survey continues this thread
by taking the pulse of the American workplace as it relates to
employee effectiveness, business performance, and opportunities
to create a culture of innovation. Parallel questions allow for
direct comparison with data collected through Gensler’s 2008
survey. This puts our findings in the context of fundamental work
and life shifts over that time period and points to solutions to
realign today’s workplace with today’s world.
2 Gensler 2013 U.S. Workplace Survey / Key Findings
2013
U.S. Workplace Survey
2012
What we’ve learned about
focus in the workplace.
2008
U.S. + U.K.
Workplace Surveys
Four work modes—focus,
collaborate, learn, and socialize—
emerge as the framework through
which to understand time at the
office. Employees at top-performing
companies value work modes more
highly and have spaces that more
effectively support each one.
Analysis of Gensler’s Workplace
Performance Index (WPI) database
uncovers that the effectiveness
of space for focus is a key driver
of the effectiveness of other work
modes and workplace performance
as a whole.
Focus, balance, and choice
in the workplace emerge as
key drivers of satisfaction,
performance, and innovation.
KEY FINDINGS: KEY FINDINGS: KEY FINDINGS:
22squared, Atlanta, GA
Gensler 2013 U.S. Workplace Survey / Key Findings 3
Forces from technology to globalization to a new generation
of workers are leading fundamental changes to where, how,
and when today’s knowledge workers perform their jobs. The
confluence of these forces is resulting in new performance
drivers for today’s workplace and a series of new and exciting
questions about what the workplace is—and more importantly—
what it should be.
Our last national survey was released in 2008, in the midst of
the worst economic downturn since the Great Depression with
a U.S. unemployment rate of 5.8%. We stood at the cusp of a
technological revolution of communication and informationsharing. Twitter was just over two years old and Facebook had
fewer than 100 million users. The iPhone hadn’t celebrated
its first birthday and many Millennials who today are entering
offices across the U.S. were celebrating their Sweet Sixteens.
It goes without saying, the world in 2013 is a different place.
The proliferation of new social and mobile technologies has
revolutionized how we create, share and communicate. Today’s
world is connected like never before, but new connections mean
new distractions and for many a compromised ability to focus.
Many of today’s workers also continue to struggle economically
and are working longer hours or multiple jobs to make ends meet.
These effects show in our sample – the ability of U.S. workers to
effectively perform their job has declined since our last survey.
Percent of American Adults (18+) Who Own: U.S. Unemployment Rate
WHAT’S CHANGED IN
THE WORLD, 2008–2013
2008 2008 2009 2010 2011 2012
desktop
laptop
tablet
2009 2010 2011 2012 2013
5.8%
9.5%
9.0%
39%
65%
55%
3%
62%
47%
64%
56%
8%
57% 61%
18%
34%
58%
8.2%
SOURCE: BUREAU OF LABOR STATISTICS,
LABOR FORCE STATISTICS FROM CURRENT
POPULATION SURVEY, AGES 16+2
SOURCE: PEW INTERNET SURVEYS 2006–20131
4 Gensler 2013 U.S. Workplace Survey / Key Findings
Globalization and urbanization continue to shift the business
landscape. Currently, four-fifths of Americans live in cities
and over 50% of the world’s population, and that number is
projected to grow significantly. Urban areas are increasingly
understood as drivers of economic growth, culture, and
innovation, resulting in new demands and constraints on space.
Workplace performance exists not only in conjunction with
business success but with the character, form, and success of
our cities. Increasingly, the workplace is not the sole location
for work, but is a vital connection among myriad locations in
which work happens. Today’s knowledge work happens not just
at the scale of people and offices, but at the scale of buildings,
cities, and ultimately the globe. It is in this context that we
continue to explore questions of focus, balance, and choice in
today’s, and tomorrow’s, high-performance work environments.
Percent of Population
Living in Urban Location
WORKPLACE IN THE
CONTEXT OF THE CITY
2005 2010 2015 2020 2025 2030 2035 2040
u.s.
world
2045 2050
80.7%
49.1%
88.9%
projected
67.2%
projected
SOURCE: POPULATION DIVISION OF THE
DEPARTMENT OF ECONOMIC AND SOCIAL
AFFAIRS OF THE UNITED NATIONS SECRETARIAT3
Shanghai Tower, Shanghai, China
Gensler 2013 U.S. Workplace Survey / Key Findings 5
EFFECTIVE WORKPLACES
BALANCE FOCUS AND
COLLABORATION
WORKPLACES DESIGNED TO ENABLE COLLABORATION WITHOUT
SACRIFICING EMPLOYEES’ ABILITY TO FOCUS ARE MORE SUCCESSFUL.
CHOICE DRIVES
PERFORMANCE
AND INNOVATION
EMPLOYERS WHO PROVIDE A SPECTRUM OF CHOICES FOR WHEN
AND WHERE TO WORK ARE SEEN AS MORE INNOVATIVE AND HAVE
HIGHER-PERFORMING EMPLOYEES.
U.S. WORKERS ARE
STRUGGLING TO
WORK EFFECTIVELY
WHEN FOCUS IS COMPROMISED IN PURSUIT OF
COLLABORATION, NEITHER WORKS WELL.
1 2 3
KEY FINDINGS
2013 U.S. WORKPLACE SURVEY
6 Gensler 2013 U.S. Workplace Survey / Key Findings
TM Advertising, Dallas, TX
Gensler 2013 U.S. Workplace Survey / Key Findings 7
U.S. WORKERS ARE
STRUGGLING TO
WORK EFFECTIVELY
Extended workdays, new distractions, and downward
pressure on real estate costs are compromising the
effectiveness of the U.S. workplace. Strategies to improve
collaboration proved ineffective if the ability to focus
was not also considered. When focus is compromised
in pursuit of collaboration, neither works well.
1
KEY
FINDING
ONE
LEARNING
EFFECTIVENESS
SOCIALIZING
EFFECTIVENESS
COLLABORATION
EFFECTIVENESS
+42%
5.0 TO 7.1
Figure 1
Employees Who Can Focus Are More
Effective, Higher-Performing Overall
Percentages represent difference between those
who report low focus effectiveness and those
who report high focus effectiveness. Numbers
show average scores for low focus (left) vs. high
(right). All numbers are on a 10-point scale.
SOURCE: CORENET GLOBAL4
INCREASED
WORKPLACE DENSITY
From 2010 to 2012, the average
square foot per person dropped
from 225 to 176. This number
is predicted to drop to as low
as 100 sf/person by 2017.
+57%
4.9 TO 7.7
+88%
A WORLD OF 4.0 TO 7.5
DISTRACTIONS
SOURCE: 2013 GENSLER
WORKPLACE SURVEY (WPS)
53%
of employees
are disturbed
by others when
trying to focus.
42%
use makeshift
solutions to block
out distractions
in the workplace.
8 Gensler 2013 U.S. Workplace Survey / Key Findings
The ability to focus and complete one’s individual
work is a baseline need for today’s knowledge workers.
Meet that need and the overall effectiveness and
performance of your workplace, and your employees,
improves dramatically. More importantly, ensuring
that your employees can focus also creates numerous
opportunities to enhance performance and innovation
through additional investment in the workplace and
support for new ways of working.
Sadly, today’s workplace isn’t working for many U.S.
knowledge workers. Overall workplace performance
has dropped 6% as measured by aggregate WPI scores
for Gensler’s 2008 and 2013 survey respondents. The
overall decrease in the effectiveness of focus work as
ranked by employees drove this decline. Survey results
show focus as a key effectiveness driver—those who
can focus are more satisfied, higher performing, and
see their companies as more innovative (Figure 1).
Interestingly, this pairs with a shift in how employees
report spending their time: Despite many workplaces
designed expressly to support collaboration, time spent
collaborating has decreased by 20%, while time spent
focusing has increased by 13% (Figure 2).
Figure 2
Knowledge Workers
Are Focusing More,
Collaborating Less
Represents percentage
of average workweek.
Time not accounted for
in these percentages
was listed as “other.”
FOCUS COLLABORATE LEARN SOCIALIZE
2008
2013
JOB
SATISFACTION
JOB
PERFORMANCE
MORE
INNOVATIVE
+31%
4.9 TO 6.4
+31%
4.9 TO 6.4
+14%
6.6 TO 7.5
6%
8%
6%
5%
30%
24%
48%
54%
Gensler 2013 U.S. Workplace Survey / Key Findings 9
EFFECTIVE
WORKPLACES
BALANCE FOCUS AND
COLLABORATION
While individual focus and collaborative work are often thought
to be opposites, our research demonstrates that they function
best as complements. Ultimately, workplaces designed to
enable collaboration without sacrificing employees’ ability
to focus are more successful.
2
KEY
FINDING
TWO
Figure 3
Effectively Balancing Focus and
Collaboration Improves Performance
Percentages represent difference between respondents not in
balanced workplaces vs. those who are. Numbers show average
scores for unbalanced (left) vs. balanced (right). All numbers are
on a 10-point scale except WPI, which is on a 100-point scale.
COLLABORATION
EFFECTIVENESS
MORE
INNOVATIVE
FOCUS
EFFECTIVENESS
A study by MIT researchers
was able to predict 35% of a
team’s performance simply by
measuring the number and quality
of face-to-face interactions
between team members.
SOURCE: 2013 GENSLER WPS
SOURCE: HBR NEW SCIENCE
OF BUILDING GREAT TEAMS,
ALEX PENTLAND5
77%
of employees
prefer quiet
when they
need to focus.
69%
are dissatisfied
with noise levels
at their primary
workspace.
A SEARCH FOR QUIET
FACE-TO-FACE ENDURES
+22%
7.0 TO 8.5
+17%
6.7 TO 7.8
+32%
5.6 TO 7.4
10 Gensler 2013 U.S. Workplace Survey / Key Findings
To uncover opportunities to optimize today’s workplace,
we profiled workers in our sample who are currently
working effectively. We learned that the ability to focus is a
primary driver of effectiveness, but in today’s competitive
workplace and economy it’s not enough. Collaboration
remains key to the spread and development of ideas in
pursuit of innovation. For employees whose workplaces
support both their individual work and collaborative
work, we see a significant spike in performance.
In all, 24% of respondents report their workplaces
reflect that their companies prioritize both individual
and collaborative work, or “balanced workplaces.”
These employees indicate that their spaces are 22%
more effective for focus and 17% more effective for
collaboration compared with workplaces that do not
support both. Importantly, our findings show that
balance is possible in both open office and private
office environments—of those who report balance, 44%
occupy private offices, 11% shared offices, 44% open
plan desks, with the remainder in unassigned seating.
The impact of balanced environments is felt beyond just
work mode effectiveness. These respondents also see their
companies as more innovative; are more satisfied with their
jobs and workplace environments; and their workplaces
are more effective overall as measured by Gensler’s
WPI (Figure 3). They are also more likely to rank their
companies highly on creativity and innovation (Figure 4).
Figure 4
Balanced Workplaces
Are More Creative,
More Innovative
Percentage of employees who
rank their company highly.
HAS
CREATIVE
THINKERS
52%
78%
LEADERSHIP
ENCOURAGES
INNOVATION
46%
74%
ENCOURAGES
BREAKTHROUGH
IDEAS
45%
73%
CREATES
CLIMATE OF
INNOVATION
40%
72%
HAS CLEAR
STRATEGY FOR
INNOVATION
40%
74%
Not Balanced
Balanced
JOB
SATISFACTION
OVERALL
ENVIRONMENT
WPI
SCORE
+23%
60 TO 74
+32%
5.8 TO 7.7
+35%
5.5 TO 7.4
Gensler 2013 U.S. Workplace Survey / Key Findings 11
CHOICE DRIVES
PERFORMANCE
AND INNOVATION
Enabling choice with the right alignment of tools, policies,
and spaces is an opportunity for companies to create a
climate in which autonomous, engaged employees can
make meaningful decisions to maximize their individual job
performance. Employers who provide a spectrum of
choices for when and where to work are seen as more
innovative and have higher-performing employees.
Figure 5
Employees With Choice
Are More Effective
As ranked on a 10-point scale,
where 10 = most effective.
Employees Without Choice
Employees With Choice
FOCUS
EFFECTIVENESS
COLLABORATION
EFFECTIVENESS
LEARNING
EFFECTIVENESS
6.0
6.5
7.0
7.5
8.0 +7%
+4%
+3%
3
KEY
FINDING
THREE
A Cornell University study of 320
small businesses showed that
companies that grant employees
choice in how to do their work
grew at four times the rate
and had one-third the turnover
vs. control-oriented firms.
SOURCE: DRIVE, DAN PINK6
SOURCE: 2013 GENSLER WPS
16%
of employees
believe they
could focus
most effectively
at home.
73%
believe they
could focus
most effectively
in an office
setting.
CHOOSING
THE WORKPLACE
AUTONOMY
DRIVES PERFORMANCE,
REDUCES TURNOVER
12 Gensler 2013 U.S. Workplace Survey / Key Findings
The lives of today’s workers are increasingly characterized
by an abundance of choice. Mobile technology continues
to make “anywhere” working a possibility for many and a
necessity for some. A new generation of workers who grew
up with social and mobile technology are bringing a new
suite of expectations around flexibility and access as they
continue to enter the workforce. To succeed, employers
must follow suit by providing workplaces that support
individual choice of when, where, and how to work.
Employers who offer choice in when and where to work
have workers who are 12% more satisfied with their jobs
and report higher effectiveness scores across all four
work modes (Figure 5). Their employees are more likely
to see their workplaces as balanced, more likely to rank
their companies as innovative, more likely to be satisfied
with their jobs, and are higher performing (Figure 6).
Employees without choice report organizational policy
as the primary limit to their workplace autonomy and are
also less likely to have tools that support mobility and
anywhere working. Employees with choice are more likely
to make decisions based on a need to connect to people
and resources. Increasing choice doesn’t mean everyone is
working from home—respondents with choice still spend
the vast majority (70%) of their time in office settings.
Employees Without Choice
Employees With Choice
SOCIALIZING
EFFECTIVENESS
+5%
Figure 6
Choice Improves the
Employee Experience
Percentage of employees who
rank each factor highly.
INNOVATION JOB
PERFORMANCE
WORKPLACE
SATISFACTION
JOB
SATISFACTION
32%
40%
71%
76%
50%
60%
52%
60%
Gensler 2013 U.S. Workplace Survey / Key Findings 13
Our research points
to a number of design
solutions and strategic
actions that can improve
employee experience,
enhance performance,
and drive innovation
and success.
THE OPPORTUNITY
14 Gensler 2013 U.S. Workplace Survey / Key Findings
UBM, San Francisco, CA
Gensler 2013 U.S. Workplace Survey / Key Findings 15
STEP 1
PROVIDE
EFFECTIVE
FOCUS
SPACE
STEP 2
COLLABORATE
WITHOUT
SACRIFICING
FOCUS DRIVERS OF BALANCE
Proximity + Availability of Alternative Spaces
meeting
space
circulation &
support space
in-office
amenities DRIVERS OF FOCUS
Functionality + Quality of Primary Space
satisfactory
noise level
functionality design
look & feel
Confidential Consulting Firm Autodesk, San Francisco, CA
Fallon Worldwide, Minneapolis, MN Confidential Consulting Firm
16 Gensler 2013 U.S. Workplace Survey / Key Findings
STEP 3
DRIVE
INNOVATION
THROUGH
CHOICE DRIVERS OF CHOICE
Enablers of Anywhere Working
variety
of spaces
tools policy
Enabling employees to perform their jobs effectively
begins with supporting the individual, focused work
that represents the core of their days and a critical
aspect of employee and team performance. But it
doesn’t end there. Layering in alternative spaces and
opportunities that support all work modes, from
collaboration to learning and socializing, enables the
connections that drive success in today’s knowledge
economy. Across industries, we found that balanced
workplaces—those prioritizing both focus and
collaboration—score higher on measures of satisfaction,
innovation, effectiveness, and performance.
Choice and autonomy also proved important to
today’s worker. Respondents with choice in when
and where they work are higher performing, more
satisfied, and see their companies as more innovative.
Creating a balanced workplace presents opportunities
to enable workplace choice through access to tools
and technology that support anywhere working
both in and out of the office. Companies must then
pair the right tools and spaces with organizational
policies that empower workers to best match space,
tools, and tasks to achieve optimal productivity.
We see this framework of balance and choice as
a building block on which companies can design
solutions that represent their own work processes,
cultures, and needs. One thing our research makes
clear: In today’s world, gathering and leveraging
diagnostic and contextual data on what drives
performance at the employee and organizational
level is no longer a luxury. Identifying and proactively
supporting the balance and choice that drive success
is an opportunity to gain competitive advantage
at a time when it’s more necessary than ever.
About.com, New York, NY
Kilroy Realty Corporation, San Francisco, CA
Gensler 2013 U.S. Workplace Survey / Key Findings 17
Gensler’s Workplace Performance Index (WPI) is a proprietary,
web-enabled survey tool designed to measure the performance of
an individual workplace or client portfolio. The tool is used for both
pre- and post-occupancy analysis to allow for comparisons and to
document improvements in workplace effectiveness. In the prephase, employee input on workplace performance factors is gathered
at the beginning of a project in order to inform design decisions.
in the post-phase, following project completion, employee input is
gathered to measure the success of the design solution. By using a
core set of parallel questions, individual projects can then be directly
compared to the results of national surveys to put project work into
a context of broader knowledge and trends in workplace design.
WPI surveys are conducted as a part of direct client engagements.
The results of WPI surveys are collected in a separate database from
Workplace Survey responses—the WPI database now has over
100,000 survey responses from employees of Gensler clients.
The WPI Report
After conducting a WPI, we
provide a detailed report of
findings based on a specific
workplace. These results are also
benchmarked against findings
from our national workplace
surveys to measure performance
in relation to a national average
or industry segment.
THE WORKPLACE PERFORMANCE INDEX™
A DIAGNOSTIC TOOL TO IDENTIFY
WORKPLACE OPPORTUNITIES
The Growth of Gensler’s
WPI Respondent Database
08/2007–07/2013
2007 2008 2009 2010 2011 2012 2013
202
3,169
19,447
31,450
62,780
87,160
111,089
18 Gensler 2013 U.S. Workplace Survey / Key Findings
RESEARCH IN CONTEXT
IMPLICATIONS FOR THE
BUILT ENVIRONMENT
The workplace continues to be the place that companies, and
employees, see as the primary location in which to support both
individual and collaborative work. Our research supports this
preference and shows that providing an optimal work environment is
an opportunity to improve business performance, engage employees,
and drive innovation and the productive spread of ideas. To effectively
drive performance, these environments must continue to evolve
along with changing work, life, and economic drivers to stay relevant
and tailored to the needs of today’s knowledge worker. Many of
today’s workplaces haven’t kept pace, and those that have perform
significantly better.
Importantly, the buildings and cities today’s that workers increasingly
call home must also evolve to stay relevant and offer the right mix
of spaces, amenities, and support systems to keep pace with new
workplace strategies and needs. For new buildings, this may mean an
expanding or evolving suite of amenities and performance strategies
to meet the expectations and requirements of tomorrow’s tenants.
Existing buildings may pose even more interesting opportunities, as
shifting demographics and aging building stock open opportunities to
actively evolve yesterday’s buildings to stay relevant and offer healthy,
flexible, and high-performance workplace environments. The evolution
or “hacking” of buildings to make this possible is a topic of continued
exploration at Gensler, and will become ever more important as
the country, and world, continue to migrate to cities, putting stress
on aging infrastructure and increasing demand on urban space.
Case Study: Gensler Los Angeles
Gensler’s Los Angeles office is an ideal case study
for the active evolution of the built environment.
The firm selected a building designed in 1971
for a bank branch at City National Plaza that
had sat vacant for nine years. The goal was to
test new ideas and approaches to workplace
strategy and design. Numerous sustainable and
design strategies, from a new naturally ventilated
and day-lit atrium to a suspended mezzanine
floor that added much needed square footage,
successfully turned an outdated structure into a
dynamic, high-performance work environment. The
result is not only great design but also improved
performance as measured by Gensler’s WPI. Gensler Los Angeles, Los Angeles, CA
Gensler 2013 U.S. Workplace Survey / Key Findings 19
OFFICE TIME
Percentage of time spent in office
during an average work week.
EDUCATION
This survey represents data collected via an online survey
conducted among a random sample of 2,035 respondents
representing a broad cross section of demographics, including
education, age, gender, and location. Respondents include
knowledge workers who work in an office some or all of the
time within 10 industry segments. Gensler retained The Futures
Company to conduct the survey; Precision Consulting conducted
statistical analysis. Survey questions include those from Gensler’s
WPI alongside additional questions that ask respondents to rank
their workspaces and companies across a variety of factors
including innovation, motivation, choice, and technology, as
well as individual patterns of behavior and preferences.
50–74%
14%
75–99%
36%
0–49%
15%
100%
35%
College
Degree
43%
Some
College
16%
Graduate
Degree
37%
High School
or Less
4%
METHODOLOGY
20 Gensler 2013 U.S. Workplace Survey / Key Findings
GENDER AGE
Survey data represents 2,035
respondents with statistically
significant samples from 10
industry sectors.
Banking/Financial/
Insurance
Consumer Products/
Retail/Manufacturing
Media/
Entertainment/
Creative Services
Consulting/
Accounting/
Business Services
Bio-tech/
Pharmaceuticals
Not-for-Profit/
Associations
Energy
Technology/
Internet/
Telecommunications
Government
Legal
Female
51.5%
Male
48.5%
45–54
27%
35–44
24%
18–34
26%
55+
23%
6%
10.5% 10.5% 10.5% 10.5%
10.4% 10.4% 10.4% 10.4% 10.4%
Gensler 2013 U.S. Workplace Survey / Key Findings 21
1. Pew Internet Surveys 2006–2013, Pew Internet & American Life
Project, http://www.pewinternet.org/Static-Pages/Trend-Data-
Adults/Device-Ownership.aspx (May 2013).
2. Bureau of Labor Statistics, Labor Force Statistics from Current
Population Survey, Ages 16+, http://data.bls.gov/timeseries/
LNS14000000 (Accessed June 27, 2013).
3. Population Division of the Department of Economic and Social
Affairs of the United Nations Secretariat, World Population
Prospects: The 2011 Revision, http://esa.un.org/unpd/wup/CDROM/Urban-Rural-Population.htm (Accessed June 27, 2013).
4. CoreNet Global, Global Benchmark Survey, http://www.
prnewswire.com/news-releases/office-space-per-worker-willdrop-to-100-square-feet-or-below-for-many-companies-withinfive-years-according-to-new-research-from-corenet-global-
140702483.html (February 2012).
5. Alex “Sandy” Pentland, “The New Science of Building Great
Teams,” (Harvard Business Review, April 2012).
6. Dan Pink, Drive: The Surprising Truth About What Motivates Us,
(New York, NY: Riverhead Books, 2009), p. 89.
ENDNOTES
22 Gensler 2013 U.S. Workplace Survey / Key Findings
PHOTOGRAPHY
ABOUT GENSLER LOCATIONS
As the leading design firm for business, Gensler has a
unique perspective on the ways that people really work.
Through projects with thousands of companies and our
national workplace surveys, we have seen firsthand the
revolution of knowledge work, and how individuals and
teams create organizational value and drive performance.
©Assassi Productions: page 19
Christopher Barrett: page 16
(bottom left), back cover
Bruce Damonte:
pages 7, 17 (bottom)
Pierce Fisher/Gensler:
pages 8/9, 12/13
Nic Lehoux: page 15
Ryan Gobuty/Gensler:
cover, pages 1, 10/11
Chris Leonard/Gensler:
pages 16 (top left, bottom
right), 17 (top), 24/25
Michael Moran: page 3 (top)
Jasper Sanidad: page
16 (top right)
Abu Dhabi
Atlanta
Austin
Baltimore
Bangalore
Bangkok
Beijing
Boston
Charlotte
Chicago
Dallas
Denver
Detroit
Doha
Dubai
Hong Kong
Houston
La Crosse
Las Vegas
London
Los Angeles
Mexico City
Miami
Minneapolis
Morristown
New York
Newport Beach
Philadelphia
Phoenix
Pittsburgh
Raleigh-Durham
San Diego
San Francisco
San Jose
San José
San Ramon
São Paulo
Seattle
Seoul
Shanghai
Singapore
Tampa
Tokyo
Toronto
Washington DC
Gensler 2013 U.S. Workplace Survey / Key Findings 23
Confidential Consulting Firm
back cover: Edens & Avant, Columbia, SC
gensler.com
GenslerOn.com
Facebook.com/GenslerDesign
Twitter.com/GenslerOnWork
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Assignment on Tableau 2 argumentative essay help: argumentative essay help
Tableau 2 Assignment – NOTE: there are several submissions – be sure to check out the details on this..
• If you didn’t complete the Tableau 1 project, please consider doing that tutorial so you know how Tableau works. At
a minimum, refer to the Tableau 1 project instructions to download and register for the Tableau software. See the
Tableau 1 assignment or the Tableau Overview page in the Modules area on Canvas.
• Download the project data file (Tableau 2 Data F20.xlsx) from the Tableau 2 assignment.
• The scenario for this assignment is that you have been given a data file and have been asked to evaluate the sales for
the various product lines. The data owners admit that the data may not be ‘clean’, meaning it may have errors.
• How to start? One good way to start is to use Excel filtering to check out what is in each field. For example, if you turn
filters on and then filter on year, you can see how many years the data spans, or the types of products or states where
product is sold. You can also use pivot tables. Getting an overview with Excel can be helpful. Then you’ll analyze the
data with Tableau to see what sales / marketing recommendations you can make for the
future, given several years’ data. Page 3 of these instructions has notes on analyzing data.
• Data / Prep
• Import the data: Open Tableau, go to the Connect pane (left) and click on Microsoft Excel
and browse to the data file and click ‘Open’
• Open a blank sheet and check the field properties,
o Geographic fields (locations) should have a globe-like icon next to them. If they don’t
you can this property. Right click the name (Region, for example), select ‘geographical
role and then select country / region.
NOTE: Keep the geographical roles of fields State and State Abbrev as State/Province.
o For currency fields, right click each field, select ‘Default Properties’, then ‘Number Format’ and select ‘Currency
(Standard)’.
o For percentage fields, do the same but select percentage with 1 decimal place.
• You can now start analyzing the data. The last page of this document has guidelines and tips to get you started. A
few additional suggestions: with this data, some things to investigate might be states or regions with high sales
(what is selling?), those with low sales (what isn’t selling?), states in a region and what seems to be similar in terms
of sales. Any outliers you see, drill down and see what is causing the variation in sales.
Deliverables:
1) Tableau Workbook Analysis (worth 35 points)
Save your Tableau workbook as a Tableau Packaged Workbook (.twbx). USE ‘SAVE AS’. Name it your
lastname_Tableau2.twbx. See the Tableau 1 instructions for more on this saving workbooks correctly.
Your tableau workbook should include:
1) The Data
2) At least 4 worksheets / visualizations (3 different formats, at least one map). Include filters, colors, and labels
in your charts.
3) At least 1 interactive dashboard (made up of at least 2 visualizations)
4) One story made up of at least 5 panes – all worksheets / visualizations and your dashboard(s).
5) Comments on each story pane briefly explain what you are showing
For notes on how to analyze the data, see the last page of these instructions: “Analyzing Data – Tableau 2.pdf”
2) Word Documentation (worth 40 points) – Name your Word document yourname_Tableau2.docx. Include
the following sections:
Part 1) The Data – A paragraph describing the data – what’s included in the columns and rows and how you
approached the analysis of this data. This should include: 1) what you did to initially analyze the data, 2) how
the initial data analysis influenced the types of visualizations you included, 3) any problems you had and 4) any
changes in your thoughts about the data as you worked through the project.
Part 2) Workbook Sheets – Screenshots of the (at least) 4 sheets that you’ve created. Do not use cell phone
pictures. Below each screenshot, include a detailed paragraph (more than a few sentences) describing: 1)
what you are showing AND what you learned about your data from the visualization, 2) what led to this
visualization and 3) the relevance / importance in relationship to the data. Also include 4) why you chose the
particular visualization format and 5) a response to the question, “Why is this analytic / visualization
meaningful?”
Part 3) Workbook Dashboard – Include a screenshot (not a cell phone picture) of at least 1 dashboard and below
the dashboard a detailed paragraph describing: 1) what the components you included & how the interaction
works, 2) why you included them and 3) what’s the point of this collection of sheets – why did you include
them together, what’s do they show as a group?
Part 4) The Story – You don’t need a screenshot of each pane in your story. But 1) Describe a narrative of how
your worksheets and dashboard(s) tell your analysis ‘story’. 2) Include the points you are making by including
them in the ‘story’ and 3) your specific recommendations to improve sales / profits going forward.
Part 5) Conclusions – A paragraph describing what you learned about Tableau. Include skills learned and obstacles
overcome.
3) YouTube Video (worth 25 points)
Create a short video (5 minutes at a minimum and no phone videos) that includes:
1. You! Introduce yourself, using your laptop camera to record yourself* (your face!) so you are included in the video.
2. Switch your video to your desktop* and with your Tableau file open, walk through your Tableau project, describing:
a) The data
b) Each of your 4 (or more) worksheets / visualizations, explaining why each analytic is meaningful
c) Your dashboard(s) – what is included and why you included these visualizations. Your dashboard should be
interactive, so demonstrate this.
d) Your analysis ‘story’ – what all of your analysis shows, the conclusions and your recommendations
e) What you learned about Tableau and your data
(Use your Word document above to guide your video script.)
3. Upload your video to YouTube as an unlisted video and test your URL / link.
Information on video software, uploading to YouTube and Tableau/Video/YouTube help sessions can be found at the
“Tableau Projects and Citizen Data Science Certificate” document, found in our Tableau Overview page (modules area).
*If you are using software that records your desktop and records you at the same time (in a small inset window), you can
do your introduction in this format.
Submitting your Deliverables – READ THIS CAREFULLY – follow all steps
1. Upload to the Tableau 2 Canvas Assignment. This should include:
1) your Tableau Packaged Workbook, ‘saved as’ a Tableau Packaged Workbook .twbx (or we won’t be able to
grade it. Named correctly.
2) your Word document, named correctly.
3) and the URL to your video story (add this to the comment area of your submission)
2. Complete the Citizen Data Science Certificate Survey (another assignment on Canvas). You’ll just enter your name
and the URL to your YouTube video. Just the URL, no comments please. Something like http://youtube…. You won’t
get credit towards the Citizen Data Science Certificate unless you complete the project fully and complete this survey.
3. ALSO submit another copy of your Word document to the Canvas assignment called, ‘Tableau 2 TurnItIn Submission’.
Your Word document must be submitted to both assignment areas to be graded.
Tableau is being used in many businesses so be sure to include Tableau, Access and Excel in your resume when mentioning
analytics.
Analyzing Data & Tips / Notes (next page) – Tableau 2
How do I get started? Using the Tutorial (Tableau 1) as a guide, you can follow a very similar process:
1. Look at the source data to get an idea of what it’s all about (you can do this either in Tableau or look at it in Excel).
If you are using Excel, you can do some filtering or pivot tables to see what is in each field – looking for any outliers
or interesting trends. Some things you might want to look at are:
▪ Dates, any spikes or dips in sales, which brands / departments, which states or regions, profits
▪ Cities, states or regions, what sells, how much in sales and/or profit
▪ Brands or departments – what sells best in which states or regions, at which times, etc.
2. In Tableau, create an initial broad visualization (sheet #1) and again, notice some outliers or some trends that may
be interesting
3. Create sheet #2 to further explore either the outlier(s) or the trends. For example, depending on your data, this
could lead to geographic questions, questions relating to years, specific products, departments, etc. You can do
this by duplicating sheet 1 and filtering / drilling down.
4. Create sheet 3 to explore the questions in sheet 2 in more detail – by filtering again and /or showing some different
attributes (fields) and using a different visualization format. This will lead to more questions about the trend /
outliers that you can further drill down to analyze
5. Sheet 4 (or more) will let you keep looking at the data in more detail until you figure out what triggered the outlier
or is most responsible for the trend. Depending on your data, this could be product sales in a specific region or by a
specific product or department.
6. When you have figured this out – come up with one or more recommendations. Depending on your data, it could
be something like – don’t sell xxx in this state, or this was a bad month for product xxx in state yyy, but they
recovered, or… whatever you discover. Create a dashboard or two to illustrate this.
7. Then go back and create a story with your sheets and dashboard(s), be sure to include all of the required Tableau
features (see the instructions on this) .
TIPS / Notes
• Take advantage of FILTERING. To do this, select the data type you want to filter
and drag it to the filter ‘box’
o For example: drag the ‘Sales Date’ to the Filter box >> double click
‘Months’ >> and try selecting the months you want or select ‘All’
o Then you can also right click the ‘Month…’ label in the filters box and
select ‘Show Filter’ and the checklist will show up on the right and you
can select months that way.
• You can do similar filtering with other fields.
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Discussion on Cultural Differences in Nutrition writing an essay help
Cultural Differences in Nutrition
Compare China to the USA with respect to the following:Each bullet point must be its own 5 sentence minimum paragraph with it’s own specific source.
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Our essay writers are graduates with diplomas, bachelor, masters, Ph.D., and doctorate degrees in various subjects. The minimum requirement to be an essay writer with our essay writing service is to have a college diploma. When assigning your order, we match the paper subject with the area of specialization of the writer.
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