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Assignment On Controversial Events “essay Help” Site:edu

I attached the picture of the homework.

MLA FORMAT !!!

Double space, 3 pages.

Due within 5 hours.

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Discussion on Exchange Rate Quotations admission essay help

These are to be answered in at least two paragrapghs with references cited. Due Jan 7th 8:30pm central time zone US. I appreciate all.

1112dissucssionquestions15.docx

Assignment on Decision Making & Contractual Clauses argumentative essay help online: argumentative essay help online

(lecture notes are attached)

Introduction

These scenarios will give you practice applying concepts from the readings to models of real-world situations.

Activity Instructions

Read the following scenarios and complete the corresponding questions. Please remember to answer in complete and grammatically correct sentences.  I am looking for your thought process in the answers to the questions, so be complete in your answers and use the opportunity to clearly demonstrate your newly acquired knowledge.

Scenario 1 (length: 0.5 – 1 page)

Part of a worker’s pay on an automobile assembly line is based on the number of cars in a pay period that come off the worker’s line and pass inspection. The remaining portion of the worker’s pay is an hourly wage that is fixed and only depends on the number of hours the employee works.

How does this incentive plan align the employee’s incentives with the firm’s? Is the inspection necessary?
What would you recommend to management if they asked you if they should inspect each individual employee’s work and pay based on the individual’s work rather than whether the car passed the final inspection (that is, what are the benefits and costs of paying, for instance, the windshield installer for the number of correctly installed windshields).
What decision making ability should the worker have in order to maximize the effectiveness of the incentive plans?

Scenario 2 (length: 0.5 – 1 page)

A large electronics company is organized into mainly profit-center divisions. The components division and the consumer electronics division are profit-center divisions of the company. The components division produces individual chips and other electronic components. The components division supplies outside vendors in addition to the consumer electronics division. The consumer electronics division assembles components into devices sold to consumers.

Recently, there has been a dispute between the two divisions over a particular chip used in the production of a smart phone. The consumer electronics division argues that they are being overcharged because the transfer price they are being charged is significantly higher than the marginal cost of producing the chip. The transfer price includes a charge to recover fixed overhead costs as well as a mark-up to provide a profit margin for the components division. The components division argues that they need to charge a price commensurate with all their costs and that allows them to earn a reasonable profit for their output. Compounding the issue, the particular chip under dispute is available from other vendors at a price less than the transfer price but higher than the marginal cost of production.

You have been hired to suggest a solution to this problem. What would you recommend the electronics company do?

Scenario 3 (length: 0.5 – 1 page)

Suppose you are the main negotiator between your company and retailers carrying your company’s line of dairy products.  Your company is attempting to introduce a new brand of Greek yogurt, and it is your responsibility to negotiate agreement between your company and retailers to ensure as much support for the launch as possible.  The advertising team has designed several in-store displays that your company would like the retailers to use, but those carry a cost to the retailers to set up in terms of employee time and shelf space.  The marketing team has developed a strategy that primarily revolves around an introductory price that is significantly lower than existing brands of Greek yogurt.  Your company has agreed to give some financial support that you can use in whatever way you see fit or necessary to carry out the goal of a successful product launch.  You are tasked to negotiate agreements with the retailers that address the plans of the advertising and marketing teams and to address any other foreseeable issues.

Briefly discuss the contractual clauses that you would offer retailers–and to which the retailers would agree–in order to accomplish your goals.

 

Writing Requirements

Length: as needed (Show your calculations where appropriate.)
1-inch margins
Double spaced
12-point Times New Roman font

lecture_notes_ch7.docx

Questions on Monetary Policy instant essay help

Please see attachment for questions. Post answer under each question.

questions.docx

Questions on Supply and Demand online essay help: online essay help

You’ve been debating on making a purchase for yourself.  This is a product you’ve wanted for a while, but one that requires budgeting because you will be making monthly payments.

Select a product in which the demand for the product is clearly affected by the strength or weakness of the overall economy such as new homes, cars, appliances, smart phones, etc.

Write a 1,050- to 1,400-word paper in which you address the following:

Identify and define two economic indicators that reflect the strength of the economy (e.g. real GDP, unemployment rate, inflation rate, interest rate, housing starts, etc.).
With these economic indicators in mind, how has the economy affected the demand for and supply of your selected product over the last 2 years?
What was the impact on the supply of the product and the impact on the demand for the product?
Explain the impact on the price of the product and your decision on whether or not to buy the product. 
Include responses to the following:

How might you apply what you learned about supply and demand to your work place or your understanding of the product you are considering purchasing?
How do the concepts of macroeconomics help you understand the factors that affect shifts in supply and demand on the price of the product? 

In all written assignments, include the following in your paper:

*Cite all sources of information.

*Use graphs and or tables of data to illustrate key economic points.

*Use headings and subheadings to allow focus on key areas being address.

*Include a Conclusion Section.

Cite a minimum of three peer-reviewed sources not including your textbook. 

 

Click the Assignment Files tab to submit your assignment.

Assignment on Market Equilibration Process essay help us: essay help us

ECO/561 ECO 561 ECO561 Week 2 Individual Assignment – Market Equilibration Process Paper – A+ & Original Guaranteed!

 

Equilibration is the process of moving between two equilibrium points as a result of some change in supply or demand.  Understanding how market equilibrium is sought following such a change is essential for business managers. It is important to understand how economic principles, and specifically supply, demand, and their determents are a part of your everyday business decisions.

Write a paper, or create a PowerPoint presentation using a real world experience in a free market (not government regulated) to describe a change that occurred in supply or demand as a result of world events that led to the need for a move between two equilibrium states.  Explain the process of how that movement occurred using behaviors of consumers and suppliers.  Graph the movement between the two points as well.

 

Required Elements:

Include academic research to support your ideas
Consider the Law of demand and the determinants of demand
Consider the Law of supply and the determinants of supply
Describe Efficient markets theory
Explain Surplus and shortage
Deliver the content in no more than a 700-word paper, OR  7- to 10-slide Microsoft PowerPoint presentation (Please choose one of these choices, not both)
Use University of Phoenix Material: Appendix A to create graphs illustrating the movement between the two equilibrium points and include this in the body of the assignment.
Your assignment is consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

Questions on Market Sructures get essay help

You have been hired as a consultant by your local mayor to look at the various market structures. Your role is to provide analysis and answers to these important questions that will help the mayor understand the structures of many of the businesses in his city:

Describe each market structure discussed in the course (perfect competition, monopolistic competition, oligopoly, and monopoly) and discuss two of the market characteristics of each market structure.
Identify one real-life example of a market structure in your local city and relate your example to each of the characteristics of the market.
Describe how high entry barriers into a market will influence long-run profitability of the firms.
Explain the competitive pressures that are present in markets with high barriers to entry.
Explain the price elasticity of demand in each market structure and its effect on pricing of its products in each market.
Describe how the role of the government affects each market structure’s ability to price its products.
Discuss the effect of international trade on each market structure.

Your paper will need to include a title page, a reference page, and in-text citations properly formatted according to the APA style guide. Also, your content should be eight to ten pages, which does not include your reference or title page. You will need to include at least five scholarly sources from the Ashford Library in your paper as part of your research to support your analysis.

Writing the Final Paper
The Final Paper:

Must be eight to ten double-spaced pages in length and formatted according to APA style as outlined in the approved APA style guide.
Must include a cover page that includes:

Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted

Must include an introductory paragraph with a succinct thesis statement.
Must address the topic of the paper with critical thought.
Must conclude with a restatement of the thesis and a conclusion paragraph.
Must use at least five scholarly resources from the Ashford University Library.
Must use APA style as outlined in the approved APA style guide to document all sources.
Must include, on the final page, a Reference Page that is completed according to APA style as outlined in the approved APA style guide.

Assignment on Regression Analysis essay help writer: essay help writer

Step 1

Download the Regression Analysis Practice document (Excel file).

 

Step 2

Make sure you have the Data Analysis ToolPak add-in for your Excel. You can do that by going to the Data tab and searching for Data Analysis. If it does not appear, you will need to download it. The steps to download add-ins varies with each version of Excel. Here are the steps for the 2007 version:

 

Click on the Excel icon in the upper-left corner of your spreadsheet.
Click on Excel Options.
Along the left-side menu, click on Add-Ins.
Select Analysis ToolPak and follow the instructions.

 

Step 3

At the bottom, click on the “Demand for Jet Fuel” tab. The sample demand equation is estimated using this data set, and the results are shown.

 

Step 4

Use the procedure described to estimate the demand for gasoline using the same steps identified in the example below. Sample answers are based on the “Demand for Jet Fuel” data.

 

 

Evaluate adjusted R2.

The adjusted R2 is 0.778421. It indicates that approximately 78% of the variation in the demand for jet fuel across states is explained by the three independent variables—price, state GDP, and state population.

 

 

Evaluate each of the independent variables using a t-test.

Table 1 provides the results of the t-tests for each of the independent variables.

 

 
Coefficients
Standard Error
T-Stat
P-Value

Intercept
-18.4498
45.28617
-0.40741
0.68556

Price
0.138429
2.788582
0.049641
0.960619

GDP
0.170079
0.039165
4.342646
7.45E-05

Population
0.005281
0.001791
2.948036
0.004967

Table 1: T-Test Analysis

 

To assist use the Student t-Value Calculator:  http://www.danielsoper.com/statcalc3/calc.aspx?id=10

The degrees of freedom are 47, and the probability is 0.05. The critical value is approximately 2. If the absolute value of the t-statistic is greater than 2, the null hypothesis can be rejected. The P-value results can be used to determine whether to reject each of the following hypotheses.

 

Using the null hypothesis that each of the estimated coefficients is not significantly different from zero, and a 5% probably level (or a 5% probability of obtaining the test statistic as large or larger as the one obtained if the true value is in fact zero), the coefficients for GDP and Population are significant (reject the null hypothesis that the true values are 0), while coefficients for the intercept and price are not significant (do not reject the null hypothesis that the true values of the coefficients are zero).

 

Price:

(a)          H0: βp = 0; HA; βp ¹ 0                       Do not reject at the 5% level (P-value > 0.05)

 

GDP:

(b)          H0: βgdp = 0; HA; βgdp ¹ 0             Reject at the 5% level (P-value < 0.05)

 

POP:

(c)           H0: βpop = 0; HA; βpop ¹ 0            Reject at the 5% level (P-value < 0.05)

 

Perform an f-test.

 

H0: βp = βgdp = βpop = 0;

HA: at least one β is not equal to zero

 

Use the analysis of variance (ANOVA) information given in the table below.

 

ANOVA
 
 
 
 
 

 
df
SS
MS
F
Significance F

Regression
3
368163.7
122721.2
59.55115
4.83988E-16

Residual
47
96856.2
2060.77
 
 

Total
50
465019.9
 
 
 

Table 2: F-Test Analysis

 

F = 59.5515

 

Critical value

Critical F-Value Calculator:

http://www.danielsoper.com/statcalc3/calc.aspx?id=4

 

F(3,47) = 2.80235519

 

Since the 59.5515 > 4.00, reject the null hypothesis. At least one of the β’s is not equal to zero. You can also use the “Significance of F” information, which indicates that the critical value would need to be essentially zero to not reject the null hypothesis.

 

Step 5

 

Submit your regression results and answers to the questions given using the Assignment link.

 

 

Trillions of BTUs
Price per Million BTU
Billions of Dollars
Millions

Quantity
Price
GDP
Population

Alabama
325,2
21,09
154,1
4 785

Alaska
34,8
27,17
45
714

Arizona
323,6
21,85
228,5
6 413

Arkansas
176,2
21,34
91,8
2 922

California
1 835,70
24,05
1 731,80
37 338

Colorado
260,8
21,35
235,2
5 048

Connecticut
184,7
22,99
211,3
3 575

Delaware
54,7
21,95
56,2
605

Dist. of Col.
12,7
23,08
90,7
605

Florida
998,3
21,17
673,4
18 839

Georgia
599,9
20,41
362
9 712

Hawaii
50,3
27,17
59,3
1 363

Idaho
82
23,01
50,7
1 571

Illinois
600,3
21,92
581,3
12 842

Indiana
369,6
21,18
245,4
6 491

Iowa
195,1
21,54
127,7
3 050

Kansas
146,1
21,39
114
2 859

Kentucky
272,9
21,9
144,6
4 347

Louisiana
280,4
21,2
195,2
4 545

Maine
83,2
22,85
46
1 327

Maryland
329,3
22,05
264,9
5 786

Massachusetts
344,3
22,17
342,1
6 555

Michigan
558,9
21,4
344,9
9 877

Minnesota
310,7
22,32
243,4
5 311

Mississippi
201,7
21,16
87,1
2 970

Missouri
392,4
20,9
217,3
5 996

Montana
60,2
22,91
31,8
991

Nebraska
103,8
22,13
79,7
1 830

Nevada
134
22,75
111,6
2 704

New Hampshire
88,5
22,19
54,6
1 317

New Jersey
517,6
21,26
438,7
8 800

New Mexico
110,9
22,01
72,8
19 395

New York
712,4
22,32
1 034,30
9 560

North Carolina
544,5
21,99
380,6
675

North Dakota
45,6
22,87
31,3
675

Ohio
618
22,01
426,1
11 538

Oklahoma
232,4
20,95
133,5
3 760

Oregon
187
23,33
166,7
3 838

Pennsylvania
633,9
22,54
505,9
1 053

Rhode Island
48,1
22,79
44
1 053

South Carolina
325,6
20,69
145,1
4 637

South Dakota
51,7
22,29
36,3
817

Tennessee
387,9
21,26
228,7
6 357

Texas
1 511,20
21,08
1 106,20
25 253

Utah
125,3
22,9
102,8
2 775

Vermont
40,5
22,96
23,1
626

Virginia
499,9
21,35
380,6
8 024

Washington
328,6
24,05
306,6
6 743

West Virginia
105,4
23,05
56
1 854

Wisconsin
313,9
22,63
221,3
5 692

Wyoming
40,1
21,45
34,4
565

Assignment on Persuasive Messages write my essay help

Create a presentation based on the Week Four Persuasive Messages Part I assignment. Apply the principles of designing effective slides discussed in the textbook as you develop your presentation. The presentation should include 7 to 10 slides with detailed speaker notes. Include the following:

 

Title
Introduction
Central idea
Recommendation
Benefits
Impact if product does not sell
Conclusion

Questions on Innternational Trade writing an essay help

Visit the U.S. Government Web site, TradeStats Express:http://tse.export.gov/TSE/TSEReports.aspx?DATA=NTD

Find National Trade Data.
Determine the trade balance between the U.S. and China for the most recent five year period.
Illustrate the trend over this period with a graph of the data.

Based on the data provided, create a report in Microsoft Word discussing the trade balance between China and the U.S. for the most recent five year period. In your discussion, include an analysis of the effect of such trade balance on the economies of China and the U.S., both individually and comparatively. Justify your discussion and analysis by using appropriate examples and references.  Include in your report an analysis of the impact on the U.S. economy of the situation where China holds such a large amount of the U.S. debt.

By Monday, January 12, 2015, submit your responses to the M5: Assignment 1 Dropbox.

Assignment 1 Grading Criteria

Maximum Points

Accurately determined the trade balance between China and the U.S. for the most recent five year period. (40 points)

Illustrated the trend over this period with a graph of the data. Cited the source. (8 points)

48

Researched and analyzed the impact of foreign trade between the two countries and their economic growth during this period. (8 points)

Discussed the issues, concerns, and ramifications of the trade balance on China’s economy.(20 points)

Discussed the issues, concerns, and ramifications of the trade balance on the U.S. economy. (20 Points)

Compared the impact of trade balance between China and the U.S. for this period. (20 Points)

Used appropriate terminology (4 Points)

72

Provided adequate and appropriate examples and references to justify conclusions. Used a variety of credible texts, Web sites and other references.

48

Discussed the nature and possible future effects upon the U.S. economy. (30 Points)

Discussed the ability of the U.S. to sustain growth and development. (20 Points)

Justified these conclusions with appropriate data and other resources.(20 Points)

Used appropriate terminology. (2 Points)

72

Organization (16 points): Introduction, Transitions, and Conclusion

Usage and Mechanics (16 points): Grammar, Spelling, and Sentence structure

APA Elements (20 points): Attribution, Paraphrasing, and Quotations

Style (8 points): Audience and Word Choice

60

Total:

300

 

Assignment on International Business college application essay help: college application essay help

1,000-1,200 Words with References.  Original / not already posted / purchased:

 

Part I

You are planning to expand your fast-food hamburger franchise internationally and have decided to open in the United Arab Emirates, Israel, Mexico and China. Knowing that all of these countries and its people have different cultures, customs, beliefs, values and attitudes that are unique to their country and different from that of the United States, consider how this would impact your fast-food business.  What are some of the considerations to keep in mind concerning how these different social and religious  values and cultures have on food preparation and eating, the social behaviors to be sensitive to regarding employees and customers, the type of trainings that will be required, the work attitudes and behaviors, and any ethical standards that you may need to develop? Are the attitudes in these countries individualistic or collective?

Part II

If you were to send your top managers to these countries, what type of cultural shock should they expect? How would you help them alleviate this stress? Provide a few examples from each country.

Part III

In many countries, “expeditors” can help you cut through layers of bureaucracy so that you can get your business done or done faster. Expeditors are normally paid for what they do, and they may ask you to help finance other expeditors within these countries that will help move your business request through the system faster. The methods that are being used could ultimately be unethical, illegal, or maybe not at all.

How would you go about making sure the practice of an expeditor is legal?
Would you approve a paid transaction requested by an expeditor if it was acceptable in the country, but unethical back in the United States? (defend your position) What business ethics are involved in your decision making process?
What factors should you consider and who should you consult with and why?

 

Case Study on Monopoly Markets academic essay help

Most European countries have nationalized their universities and colleges. Consider that some countries have also used the law to ban private colleges. Should higher education be classified as a natural monopoly in these European countries? Explain and justify your answer and use appropriate examples to support your conclusions.

Next, consider the case of several large, established pharmaceutical manufacturers such as Merck. What type of market form do you believe that such manufacturers operate under?

Jjustify your answers and use appropriate examples to support your conclusions. Quotations, paraphrases, and ideas you get from books or other sources of information should be cited using APA style. Help with citing sources can be found through the Academic Resources page under Course Home.

Assignment on Writing Research Proposal persuasive essay help: persuasive essay help

Research Proposal Specifics

You are about to commence a new research project in a field of your choice.

You are expected to write a report that constitutes a research proposal.

1. Working individually, you will:

– Have chosen a clear and specific research question/ aim/ hypothesis for your research;

– Have contextualised your research question/ aim within the academic literature;

– Understand the philosophical and methodological bases for your research;

– Have a sound method to address the research question/ aim/ hypothesis.

2. Use Harvard style in-text citation and referencing.

3. Do not copy any materials you use word for word unless you identify these sections clearly as quotations.

4. If you paraphrase any materials, you must identify sources through in-text referencing.

5. Write 3000 words (+ or – 10%) excluding the header sheet, cover page, contents page, reference list, footnotes and appendices.

 

Structuring the research proposal

1. Introduction (~200 words)

Explain the issue you are examining and why it is significant. Describe the general area to be studied Explain why this area is important to the general area under study (e.g., psychology of language, second language acquisition, teaching methods)

 

2. Background/Review of the Literature (~1000 words)

A description of what has already known about this area and short discussion of why the background studies are not sufficient.

Summarise what is already known about the field. Include a summary of the basic background information on the topic gleaned from your literature review Discuss several critical studies that have already been done in this area (cite according to Harvard style). Point out why these background studies are insufficient. In other words, what question(s) do they leave unresolved that you would like to study?

 

3. Research Objective (~500 words)

A contextualisation and description of the questions you are examining and an exploration of the claims.

Outline the methodological position you will take (ontology and epistemology) Outline the overarching research aim, objective or hypothesis that you will explore. List the specific question(s) that you are exploring. Explain how these research questions are related to the larger issues raised in the introduction.

 

4. Method and Design (~900 words)

A description of how you would go about collecting data and test the questions your are exploring. (You are not required to come up with a new or original method!).

Describe the general method you choose for your study, in order to explore your research objective or test your hypothesis(es). Explain why this method is the best for your purposes. Explain any potential difficulties in collecting data and how these will be overcome Explain the design features that ensure acceptability for ethical purposes Describe the participants (if any) and explain how you selected the sample Explain how you will present the collected data and how it will be able to be analysed the results to explore the research aim or to test the research hypothesis

 

5. Significance and Conclusion (~400 words)

Discuss, in general, how your proposed research would lead to a significant improvement over the original studies, and how it would benefit the field. (In other words, why should someone care?)

 

6. References (not in word count)

Appendix: (not in word count)

 

Dissertation structure in chapters

Assignment on Price Ceilings and Price Floor professional essay help: professional essay help

You are given the following scenarios for consideration:

Scenario 1: Assume that the government imposed a price ceiling on gasoline in order to prevent prices from getting too high. What are the economic implications of this action in the gasoline markets? Use graphs as needed and explain your answers thoroughly.

Scenario 2: Assume that the government imposed a price floor on wages (minimum wage) in order to make sure that workers can earn a living wage. Is this a price floor? What are the economic implications of this action in the labor markets? Use graphs as needed and explain your answers thoroughly.

Scenario 3: What are the gains and losses of international trade? What happens when tariffs are imposed, in terms of the importing and exporting countries? Use graphs as needed and explain your answers thoroughly.

Scenario 4: If the government doubled the tax on gasoline, would the tax revenues increase or decrease? Why? Use graphs as needed and explain your answers thoroughly.

Government

You are given the following scenarios for consideration:

Scenario 1: Assume that the government imposed a price ceiling on gasoline in order to prevent prices from getting too high. What are the economic implications of this action in the gasoline markets? Use graphs as needed and explain your answers thoroughly.

Scenario 2: Assume that the government imposed a price floor on wages (minimum wage) in order to make sure that workers can earn a living wage. Is this a price floor? What are the economic implications of this action in the labor markets? Use graphs as needed and explain your answers thoroughly.

Scenario 3: What are the gains and losses of international trade? What happens when tariffs are imposed, in terms of the importing and exporting countries? Use graphs as needed and explain your answers thoroughly.

Scenario 4: If the government doubled the tax on gasoline, would the tax revenues increase or decrease? Why? Use graphs as needed and explain your answers thoroughly.

Required:

Using the scenarios from above, create an 3 page paper in APA format.

 

Questio on Tradeoffs and Opportunity Costs college application essay help

Hello, I need help with my homework as soon as possible.

 

Discussion: Give some examples of tradeoffs you face or have faced in your life and the opportunity costs associated with them.

Study on Topic Development cheap essay help: cheap essay help

Topic Development

Prepare a three to four page outline or summary (not including the title page and reference page) in which you develop a research question and provide supportive statements that clarify and elaborate upon, in an orderly manner, what it is that you propose to do in your Capstone Project (see pages 117-120). This assignment will enable you to hone-in or narrow the focus of your selected topic and provide organized thought as you continue to gather data and prepare to construct your paper. The research outline assignment must be written in MS Word, APA format, with a 12-point font (Arial or Times New Roman). Submit your assignment to your instructor.

Grading Criteria Assignments
Maximum Points

Meets or exceeds established assignment criteria
40

Demonstrates an understanding of lesson concepts
20

Clearly presents well-reasoned ideas and concepts
30

Uses proper mechanics, punctuation, sentence structure, and spelling that affects quality
10

Total
100

Questions on Principles of Microeconomics gp essay help

7 weeks left in this online class, attach is the syllubus please look over it before giving me a price.

eco202_syllabus.pdf

Questions on Supply and Demand Curve college essay help

From the scenario for Katrina’s Candies, examine the key factors affecting the demand for and the supply of a good in general and Katrina’s Candies specifically. Distinguish between a change in demand and a change in the quantity demanded (movement along the demand curve).

From the above, indicate the factors that are responsible for a shift in demand; and explain how the change is effected by these factors.

Indicate the factors that are responsible for a shift in supply; and explain how the change is affected by these factors.

Assignment on Balanced Scorecard Approach buy essay help: buy essay help

Please write an Argumentative essay, should be 3 to 4 pages in length. After reading the attached article, complete an argumentative essay around this thesis statement:

Cattaraugus County ReHabilitation Center did an effective job of implementing a balanced scorecard approach in a fashion that reflects their organizational mission and vision.

 

INTRODUCTION

trategic Management is that set of managerial positions and actions that determines the long-run performance of an organization.  It includes environmental scanning (both external and internal), strategy formulation (strategic or long-range planning), strategy implementation, and evaluation and control (Wheelan and Hunger, 2008).  According to Gluck, Kaufman and Walleck (1982), managers attempt to better deal with the changing world environment by evolving through four phases of strategic management.  Phase 1 involves basic financial planning.  Managers initiate planning when they propose the next year’s budget.  Phase II involves forecast-based planning.  Managers propose five-year plans when annual budgets become less useful and stimulate long-term planning.  Phase III consists of externally oriented planning (strategic planning).  Top management takes control of the process and initiates strategic planning due to political and ineffective five-year plans.  Phase IV involves strategic management.   Top management forms planning groups from managers and key employees at many levels from various departments and work groups in order to gain commitment of lower level managers.  Top management realizes that for strategic plans to be effective, input and commitment from lower level managers is required.

The strategic management process has been developed and utilized successfully by many business corporations as well as governmental organizations and non-profit institutions.  Nonetheless, due to the rapidity of change occurring in the environment of most organizations, the strategic management process is frequently criticized by academics as well as practitioners.  There certainly are benefits to the traditional strategic management process including such things as: a clearer sense of strategic vision for the organization; sharpened focus on what is strategically important; and, improved understanding of a rapidly changing environment (Wilson, 1994).  A number of challenges have surfaced in recent years, however, that have complicated the strategic management process.  Some of those challenges include the impact of globalization, electronic commerce, diversification of the workforce, the learning organization, rapid technological advances, governmental regulations, and increasing competitive forces in the environment (Wheelan and Hunger 2008).

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EMERGENCE OF THE BALANCED SCORECARD

The conceptual framework of the Balanced Scorecard was introduced by Kaplan and Norton (1992, 1993, 1996) for the purpose of designating, evaluating and measuring factors that drive an organization’s performance.

Historically organizations placed a great deal of emphasis on financial measures in operating their organizations.  According to Kaplan and Norton (1992) reliance on financial measures in a management system is insufficient, as financial measures are lag indicators that reflect the outcomes from past actions.  The Balanced Scorecard paradigm retains measures of financial performance and supplements these measures with factors that drive future financial performance.  The Balanced Scorecard is based upon the cause-and-effect relationships of the financial and non-financial measures derived from the organization’s strategy.  The perspective Kaplan and Norton stress moves from an emphasis on tangible assets to, and including, an emphasis on intangible assets.  They asserted that intangible assets became the major source of competitive management by the end of the twentieth century.  Consequently, it became necessary to develop strategies for managing an organization’s intangible assets.  These intangible assets include such things as customer relationships, innovative products and services, high-quality responsive operating processes, skills and knowledge of the workforce, the information technology that supports the workforce, and the organizational climate that encourages innovation, problem-solving, and improvement.

Kaplan and Norton’s Balanced Scorecard concept seeks to provide managers with a set of performance metrics balanced between outcome measures and measures of the drivers of future outcomes (1996 b).  It provides a framework for organizing strategic objectives into four perspectives.  In each of the four perspectives quantitative measures are developed in order to operationalize the model.  The four perspectives are as follows:

 Financial – the strategy for growth, comparability, and risk viewed from the perspective of the shareholder.    Customer – the strategy for creating value and differentiation from the perspective of the customer.  Internal Business Processes – the strategic priorities for various business processes that create customer and shareholder satisfaction.  Learning and Growth – the priorities to create a climate that supports organizational change, innovation, and growth.

Financial Perspective

Profit-seeking organizations attempt to increase shareholder value.  This is typically done through two approaches – increasing revenue and improving productivity.  The basic intent is to improve the bottom-line.  In a not-for-profit organization the emphasis is significantly different from that of a for-profit organization.  The financial perspective might include a maximization of funding from outside sources instead of profit, or maintenance of fiscal stability.  Certainly other factors could also be considered.

Customer Perspective

Kaplan and Norton indicate the core of any business strategy is the customer-value proposition which describes the unique mix of product, price, service, relationship, and image that a company offers.  Accordingly, an organization must identify the customers it wishes to attract and the market segment in which it will compete.  An organization differentiates its customer-value proposition.  It selects from among operational excellence, customer intimacy, and product leadership.  The customer perspective also identifies the intended outcomes from delivering a differentiated value proposition (Kaplan and Norton 2001).

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Exhibit 1 Translating Vision and Strategy:  Four Perspectives

“To succeed financially, how should we appear to our shareholders?”

Financial Objectives    Measures     Targets    Initiatives

 

 

 

“To satisfy our shareholders and customers, what business processes must we excel at?”

Internal Business Process Objectives    Measures     Targets    Initiatives

“To achieve our vision, how should we appear to our customers?”

Customer Objectives    Measures     Targets    Initiatives

Vision and     Strategy

“To achieve our vision, how will we sustain our ability to change and improve?”

Learning and Growth Objectives    Measures     Targets    Initiatives

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Internal Process Perspective

The internal process perspective involves the determination of the internal processes that will best affect the customers as well as the process improvements that will affect the financial objectives.  In improving internal processes, there should be a connection between the overall strategy and the improvements.  There should also be a determination of how the strategy is to be measured.  According to Kaplan and Norton, in utilizing this approach the organization can frequently identify processes at which the organization must excel to meet its goals (Kaplan and Norton, 1996b, 2001).

Learning And Growth Perspective

The fourth category of the balanced scorecard is the learning and growth perspective, which has been identified as the foundation of any strategy.  The learning and growth perspective involves a determination of employee capabilities and skills, technology, and a corporate climate needed to support a strategy.  The human resources, technology and organizational climate must be aligned with the strategies within the other three perspectives giving the organization linkages among the four perspectives (Kaplan and Norton, 1996 b, 2001).

Exhibit 1 shows how the Balanced Scorecard defines a strategy’s cause-and-effect relationships through the four perspectives.

USE OF THE BALANCED SCORECARD

Since the introduction of the Balanced Scorecard approach by Kaplan and Norton, the methodology has been utilized in a number of for-profit and not-for-profit organizations.  The literature is replete with examples of the successful implementation of the Balanced Scorecard approach, especially in for-profit organizations.

In the for-profit sector, companies have recognized that financial metrics by themselves are inadequate for measuring and managing their performances (Kaplan 2001).  Kaplan and Norton (1992, 1996) complemented the financial perspective with the other three perspectives: the customer, the internal process, and learning and growth.  For-profit seeking corporations, the financial perspective provides clear long-run objectives (Kaplan 2001).

On the other hand, in the not-for-profit sector, the financial perspective provides a constraint rather than an objective.  While the not-for-profits monitor spending and adhere to financial budgets, their success or failure is not measured by spending in relationship to budgeted amounts.  According to Kaplan, the typical not-for-profit has had difficulty placing the financial perspective at the top of the Balanced Scorecard.  He suggests that the not-for-profits consider placing a mission objective at the top of their scorecard as the mission represents the accountability between the not-for-profit and society.  He also suggests the not-for-profits expand the definition of who their customer is.  As noted by Kaplan, a growing number of not-for-profits have begun using the Balanced Scorecard model (Kaplan 2001).

AN OVERVIEW OF THE REHABILITATION CENTER1

The ReHabilitation Center was created more than five decades ago by a group of parents who had children with disabilities.  An advertisement was placed in a local newspaper by one of the parents, and on October 2, 1957, a small group of parents who had children with disabilities met to share with one another their individual frustrations.  The group immediately began advocating for children with disabilities.  In 1958 the organization became incorporated.  Today, the ReHabilitation Center is a multi-faceted agency that serves hundreds of individuals at more than thirty-five sites throughout Cattaraugus County and surrounding counties in New York State.  The ReHabilitation Center is dedicated to improving the quality of life of people with disabilities.  It provides comprehensive services to assist each individual in achieving maximum independence.  This mission is pursued by

1 Information provided by the ReHabilitation Center.

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all the ReHabilitation Center personnel within a values-based culture.  A significant number of services are provided by the ReHabilitation Center which include the following.

Children’s Leaning Center (CLC)

The CLC serves infants, toddlers and preschoolers through early childhood screenings, special education and therapy in integrated settings.  At CLC, it is the belief that the earlier a child with a disability receives assistance, the better prepared that child will be to face the challenges of the future.

Residential Services (RS)

RS provides a continuum of community living options to adults and children with developmental disabilities.  RS is dedicated to providing safe, comfortable homes with varying levels of supervision.  In addition, the RS program instructs residents in community living skills while promoting choice, dignity and independence.

SubCon Industries

SubCon Industries provides employment training opportunities for adults with disabilities.  It is dedicated to developing vocational skills and good work habits in the people it serves as a way of increasing their self-esteem and helping them become productive and contributing members of the community.  Without SubCon, many of its workers would languish in their homes without achieving the personal growth and sense of self-worth they develop through their work at SubCon.

Sports & Recreation

The division of Sports & Recreation provides year-round sports training and competition, as well as leisure and educational opportunities for adults with disabilities.  This program offers vacations including same-day shopping trips, Saturday respite, overnight stays in Buffalo, weekend getaways, and three- to five- day vacations.  The ultimate goal of this program is to enhance the participants’ quality of life by offering the benefits of health and wellness, teamwork, sports skills, self-confidence and personal achievement.

The Employment Connection

The Employment Connection provides a wealth of vocational services to people with disabilities or disadvantages.  In addition to securing community-based employment training and placement for individuals, The Employment Connection is dedicated to helping people maintain their employment through a combination of case management and job coaching.

Lifeskills

Lifeskills is a division that provides day programming to adults with developmental disabilities.  In addition to instruction in daily living skills, Lifeskills offers participants opportunities for community integration with a goal of increasing independence.

Medicaid Service Coordination

Medicaid Service Coordination is a division that coordinates Medicaid Waiver Services by providing case management, linkage to services and funds for environmental modifications and adaptive technology, and referrals to other community resources.

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Continuing Day Treatment

Continuing Day Treatment is a division that provides weekday services for adults who are dually diagnosed with a mental health disorder and a developmental disability.  Dedicated to meeting the complex needs of an under- served population, Continuing Day Treatment is a model program that has generated interest from other human service providers throughout the country.

The ReHabilitation Center Clinic

The ReHabilitation Center Clinic is a certified health facility providing individuals with developmental disabilities convenient access to a variety of clinical services.  These are provided through a cooperative arrangement with the Western New York Developmental Disabilities Service Office.  The goal of The ReHabilitation Center Clinic is to assist children and adults with developmental disabilities to improve, enhance and maintain the quality of their lives.  This is accomplished by providing resources to the individual, families, care givers and any significant others who affect or are affected by involvement with persons served by the Clinic.  Services focus on enabling individuals to make successful adaptations to attain realization of the life goals through a variety of evaluations, comprehensive treatment planning, and technical assistance.

Applied Behavior Analysis (ABA)

The ABA program was recently implemented for the purpose of treating children with autism.  Autism is a complex developmental disability that typically appears during the first three years of life.  Autism impacts the normal development of the brain in the areas of social interaction and communication skills.  Children and adults with autism typically have difficulties in verbal and non-verbal communications, social interactions, and leisure or play activities.

Volunteer Opportunities

The Side-By-Side volunteer program is composed of individuals willing to donate their time and talents to help improve the quality of life of people with disabilities.  A wide variety of volunteer experiences are available in many different areas of The ReHabilitation Center: Residential Services, Sports & Recreation Program, Arts & Crafts, Mentor Program, Big brother/Big sister program, Fund-Raising events, Manufacturing/Production, Guardianship, Medicaid Service Coordination and Clerical Support.

As is quite obvious from the above, the ReHabilitation Center provides a myriad of activities and services for individuals with disabilities in an attempt to integrate these individuals into the community.

APPLICATION OF THE BALANCED SCORECARD TO THE REHABILITATION CENTER

The ReHabilitation Center has been involved in the process of strategic planning for a number of years.  Over the years, consultants have been utilized by the Center to assist in the strategic planning process.  However, while the top management group at the Center has participated in developing strategic plans based upon the input from the consultants, they found it very difficult to bridge the gap between strategic planning and the day-to-day activities within the Center.  The management group was never able to develop a strategic plan that they considered to be a ―living, breathing document‖.  Any strategic plan that was developed did not pervade the entire organization.  It was not ―pushed down‖ to the lower levels within the organization and was not aligned with the day-to-day activities of the Center.

Approximately nine years ago, the Center appointed a Director of Strategic Planning.  After thoroughly exploring the strategic planning process, the new director decided to utilize the concept of the Balanced Scorecard as a tool to cascade strategic planning throughout the entire organization.  The ultimate goal was to have each area within the Center aligning itself with the overall strategic plan.  Each area would then develop outcome measures that were aligned with the overall strategic objectives of the Center.  While a number of measurements or metrics

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are readily available or easily discernible in for-profit organizations, the number of measurements or metrics are not so readily available in the not-for-profit sector—especially for a ReHabilitation Center where the population of consumers have developmental disabilities.

To effectively implement the Balanced Scorecard approach within the Center, the participation and acceptance of the system by all personnel was essential.  At the outset many individuals were unsure of the Balanced Scorecard approach and saw it as another ―flavor of the month‖ strategic planning approach that once again ―would take time away from completing their day-to-day activities‖.   After a period of time the director was able to convince the top level managers that the Balanced Scorecard approach would lead to more effective strategic planning for the Center.  The early views of the top level managers were slowly eradicated as they began working with the director in developing specific outcomes or results expected of them in their individual areas of responsibility.  The director was able to obtain support from the top level managers as they accepted the concept and were willing to give it a try.  The real challenge was to obtain the ―buy in‖ from all managers in the Center so they would ―own the Balanced Scorecard concept‖.

Since the consumers of the ReHabilitation Center are individuals with developmental disabilities, it was extremely difficult to develop outcome measures for a number of areas within the Center.  Nonetheless, the Balanced Scorecard system was introduced into the Center.  As a result of the efforts of personnel within the entire organization, the Center developed a strategic plan for the years 2002-2005.  This strategic plan has been updated on a yearly basis.

Exhibit 2 presents the corporate Mission, Vision and Values of the Center.  In reviewing the Mission statement in Exhibit 2, it is quite obvious the major emphasis of the Center is with the consumer.  The consumer consists of individuals with disabilities, and the intent of the Mission is to provide comprehensive services for those individuals so they might achieve maximum independence.

The Vision of the Center is to be ―a leader in providing and assessing desired services to people with disabilities‖.  Both the Mission and Vision are to be attained through individuals in the organization working in an environment that espouses a Values-based culture.  According to the President and CEO of the Center, it is the Values that reflect ―who we are, what we do, who we serve and the Values that hold it all together – Values without which we simply would not be the vibrant, living organization we are‖.  The Values delineated by the Center include: integrity, positivity, learning, loyalty, respect, and results oriented.

Exhibit 2 Mission – Vision – Values

Mission The ReHabilitation Center is dedicated to improving the quality of life of people with disabilities by providing and/or accessing comprehensive services to assist each individual in achieving maximum independence.  We will pursue this mission within our values-based culture.

Vision To be a leader in providing and accessing desired services to people with disabilities.  Emphasis will be placed on: need, choice, independence, natural environment, quality of life, and becoming valued contributors in their communities.

Values                                                           Integrity                                            Loyalty                                                           Positivity                                           Respect                                                           Learning                                            Results Oriented

 

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Exhibit 3 is a strategy map that presents the strategic objectives in the four perspectives for the Center.  In looking at the strategy map, it is of paramount importance to note the consumer perspective and the financial perspective are placed together at the top of the map.  While private-sector organizations typically emphasize the financial aspects for an organization, not-for-profit organizations more frequently place greater emphasis on the customer.  The Center considers the consumer perspective and the financial perspective to be equal in importance.  While this emphasis differs from the suggested format of Kaplan, it, nonetheless, provides a framework that is very suitable for the Center.  There is no question as to the importance of the consumer for the Center.  However, due to the limited financial resources available to the Center, it has become necessary for the Center to constantly look for funding.  There are a number of other agencies and organizations vying for funding, and as a consequence of this, the Center is constantly looking for additional financial resources.  In addition, the Center has attempted to look at its internal processes to gain efficiencies without cutting expenses.  It is for these reasons the Center places equal importance on the customer and financial perspectives.

THE FOUR PERSPECTIVES

Concerning the consumer perspective, the intent is to improve the quality of life in two respects.  First, the Center strives to provide consumer satisfaction by closing the gap of unmet services; improving access to services by the consumers; by attempting to improve support to the families of the individuals with disabilities; and, by increasing services in the natural environments.  Second, the Center strives to improve the quality of life of the consumer by giving them maximum independence.  This is accomplished by providing opportunities for them to participate in their own community; assisting them in developing and sustaining relationships; developing individualized plans using the input from the consumer; increasing opportunities for them to exercise choices; and, providing them with work opportunities.

Concerning financial stability, the Center attempts to increase revenues as well as improve productivity within the Center.  In expanding revenues the Center has attempted to obtain new revenue sources; obtain new non- MA revenues; maximize prior funding; and, increase discretionary funds.  The Center also has attempted to operate at a breakeven level with all available funding and provide for efficient utilization of all resources.

In support of achieving their consumer and financial goals, the Center has developed numerous goals within the operational perspective.  For example, in support of their consumer services goals, the Center has attempted to deepen and improve its relationship with consumers and their families by making the public aware of available services; by making services accessible to individuals with developmental disabilities; and, making certain the staff within the Center is accessible.  Further, the Center knows that to reach its consumer goals as well as to improve productivity, it must excel in its operational processes.  Specifically, the Center has attempted to provide operational excellence by developing systems to effectively and efficiently deliver services in the natural environment; by developing a comprehensive information system; by insuring that people are served in a timely fashion; by establishing measures and analyzing data on outcomes to continually improve services; by meeting and exceeding regulatory requirements; and, by creating a safe and secure environment for consumers, employees and visitors.  The Center also has attempted to identify and implement new service opportunities for individuals with disabilities in an effort to grow its revenue base.  Last, by creating a positive image and being actively involved in the community, the Center knows it will create long-term benefits necessary to achieve its goals.

Just as it is necessary to have operational goals to support its consumer and financial objectives, the Center realizes it must have a workforce, technology and an environment conducive to achieving its operational goals.  With 75% of its operating budget dedicated to employee wages and benefits, the Center understands the importance of developing a motivated, prepared and satisfied workforce.  In order to satisfy this strategic objective the Center has attempted to increase staff competencies; to develop programs to recognize the efforts of employees; to provide personal growth opportunities within the Center for employees; and, to recruit, orient, manage, develop and retain employees.  The Center knows that to accomplish many of its goals, it must also improve its use of technology within the Center by employing technology to support onsite services and by using technology to develop information systems.  Finally, the Center believes that a strong culture is essential to giving guidance to its employees and creating an environment that maximizes the contributions of its employees.  As such, the Center has attempted to improve its culture by improving the strategic alignment and communication throughout the Center,

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and by promoting and practicing corporate values.  Exhibits 4A through 4E contain the strategic objectives for each of the four perspectives for the Center.  These Exhibits also contain the core indicators and measurements for each of the strategic objectives.  The core indicators and measurements provide the Center with specific outcomes desirable to carry out the strategic plan.  These scorecards link the overall long-range strategies to each and every area of the Center.  All subunits of the organization are thus tied to the strategic plan.

EXHIBIT 4A

Corporate BSC 6/08

Perspective                   Strategy                                     Objective                                     Core Indicators/Measures Consumer Improve Quality of Life – Maximize Independence Provide opptys for consumers to participate in their communities % of people who participate in integrated community activities    # of public educational activities    Avg # of activities per person   Have & sustain relationships % of people with friends and/or caring relationships (excl staff/family)    % of people that see family/friends when they want    % of people feeling lonely   Advance work opportunities Avg monthly wage    Avg # of work hours    % of people earning minimum wage or better    % of people continuously employed in community based setting    % of people engaged in community integrated employments who receive daytime supports of any type   Exercise choice over their lives % of people who make life choices (housing, jobs, staff, routines, etc)    % of people that feel their service plan include things that are important to them    % of people that control their own spending   With consumer input, Agency plans, designs & deliver quality individualized services % of people who participated in developing their service plan    % of consumers achieving ―x‖ % of goals: total served  Increase Consumer Satisfaction Close the gap of unmet services % of people who report that needed services were not available    # on the waiting list   Increase consumer satisfaction % of people satisfied with their living arrangements    % of people satisfied with their job &/or day program    % of people satisfied with supports    COQ survey   Increase services in natural environment # of consumers served in natural environments   Improve access to needed/wanted services % of people who can receive or be linked to the services they want    # of DBL persons served: # of DBL persons in Catt Co.   Improve supports to families % of satisfaction by families of residential person with supports received

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EXHIBIT 4B

Corporate BSC 6/08

Perspective                   Strategy                                       Objective                                     Core Indicators/Measures    % of satisfaction by families of person not living in home with supports & involvement Financial Maintain financial stability Maintain financial stability Ratio of current assets to current liabilities    Ratio of total assets to total liabilities    Cash flow    % of private revenues to total revenues    Balanced Budget/Net Income  Grow New Revenues Grow new service revenues Gross Revenues (net trends)   Grow new non-medicaid revenues % of non-MA revenues: total revenues   Maximize funding/increase discretionary funds within corporate configuration Gross Revenues (net trends)    Net revenues  Improve Productivity/efficiency Operate at a breakeven or better including all allocated costs Net income   Efficient utilization of resources Avg cost per person by living arrangement, type of service    % of expenditure by living arrangement, type of svc to total expenditures    Avg time from intake to eligibility to service    Cost/unit    Efficiency Ratio

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EXHIBIT 4C

Corporate BSC 6/08

Perspective                             Strategy                                  Objective                                 Core Indicators/Measures Operational Identify & capture new service opportunities Identify & capture new service opportunities # of new opportunities identified  Achieve Operational Excellence Create a safe & secure environment for consumers, employees & visitors # of reportable injuries    # of medication errors reported    % of people that receive physical exams in past year    % of people that feel safe in their homes    # of workplace accidents/incidents    # of reportable incidents   Develop systems to effectively & efficiently deliver services in natural environment Cycle time from intake to admission   People are served in a timely fashion Avg time from intake to eligibility to service    Avg days on waiting list    Cycle time from intake to admission   Develop comprehensive information systems # of reports produced from automated data   Establish measures & analyze data on outcomes to continuously improve services # of trend reports related to goals   Meet or exceed regulatory compliance # of citations from survey

EXHIBIT 4D

Corporate BSC 6/08

Perspective                   Strategy                                            Objective                                     Core Indicators/Measures  Increase consumer relationship/‖customer service‖ Make people aware of available resources/services % of people satisfied with services   People have access to services & supports % of people who have adequate transportation    # of people, age-adjusted & risk- adjusted receiving services, by age, service & living arrangement   Appropriate staff are accessible, responsive & supportive % of people satisfied with  ‖customer service‖    % of people who are able to access appropriate staff in a timely fashion  Develop effective relationships with external communities (good citizen) Create a positive image & be involved in all communities Public survey    #  of partnerships with community agencies

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EXHIBIT 4E

Corporate BSC 6/08

Perspective                 Strategy                                      Objective                                      Core Indicators/Measures Learning Create a motivated, prepared & satisfied workforce Recruit, orient, manage, develop & retain personnel turnover rate    # of days position vacant    avg length of employment    % of direct care overtime hrs   Develop recognition programs for employees # of employee recognition programs   Increase staff competencies % of staff successfully completing training    % of staff meeting minimum competency requirements   Provide personal growth opportunities to employees # of personal growth programs offered   Increase employee satisfaction Employee satisfaction survey  Utilize Technology Employ technology to support offside services provision # of staff able to utilize offsite electronic communication   Employ technology to develop information systems % of data captured once  Improve Organizational Culture Improve strategic alignment & communication throughout the agency % of depts. with strategic plans supporting goals    # of job descriptions with strategic goals   Promote, train & practice corporate values # of value based training hrs

IMPLICATIONS IN USING THE BALANCED SCORECARD

The Center has experienced a number of benefits with the implementation of the Balanced Scorecard.  Perhaps the greatest benefit is the realization by personnel within the Center that strategic planning is a significantly more encompassing process than merely looking at long-range planning.  With the utilization of the Balanced Scorecard paradigm, individuals throughout the Center have become involved in focusing on the linkages between each segment of the Center and the strategic plan.  It is necessary to align each area of the Center with the overall strategic objectives.

Another significant benefit concerns the focus on measurements or metrics within the Center.  It is extremely difficult and time consuming to develop metrics in not-for-profit organizations.  However, with considerable effort, the Center has begun to develop metrics that do provide linkages to the overall strategic plan.

The Center has also begun to focus on the importance of stressing the interrelationship among the four perspectives in the Balanced Scorecard model.  This has enabled the individuals working in the Center to stress things they had not previously even thought about.

According to individuals working at the Center, the benefits significantly outweigh the time requirements in utilizing the Balanced Scorecard.

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CONCLUSIONS

The conceptual framework of the Balanced Scorecard has been implemented and utilized effectively for years in a large number of for-profit organizations.  More recently, the model has been effectively utilized in not- for-profit organizations as well.

In this paper the authors have described how the Balanced Scorecard approach has been implemented in a ReHabilitation Center.  In implementing the Balanced Scorecard approach, the ReHabilitation Center has placed equal emphasis on the consumer perspective and the financial perspective.  This equal focus is based upon the necessity of the Center to carry out its primary mission for its consumers (individuals with developmental disabilities) as well as the necessity to maintain financial stability within the Center.  The emphasis on both of these perspectives has become a necessity in order for the Center to efficiently and effectively serve its customers.

 

While the use of the Balanced Scorecard in the long range planning process for the Center is relatively new, the process has been accepted by the management of the organization.  The challenge ahead for the Center is to continue to develop outcome measures for the individual departments within the Center and tie these outcome measures to the strategic objectives of the Center.  It is recognized this is an extremely difficult process as real outcomes are not easily measurable.  The formulation of outcome measures is a continuous development process.  It is felt this process will definitely enhance the efficiency and effectiveness of the ReHabilitation Center in the long run.

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Attendance and Ticket Prices
Problem Statement

Demand, the relationship between prices and quantities purchased, is fundamental to all understanding of team revenues.  Here’s your chance to explore demand, in part.  The data you need are at the Sports Business Data Directory.

Procedure

A. Using MLB ticket price and attendance data, produce an MSExcel spreadsheet for the year 2012 with the following columns:  team name, attendance, and ticket price.  Scale attendance in 100,000 for charting purposes (Round to Hundredths).  Sort the data by attendance in ascending order.  Produce a scatter chart with attendance on the x-axis and ticket prices on the y-axis.

B. Using MLB ticket price and attendance data, produce an MSExcel spreadsheet for the San Diego Padres, 2003-2012, with the following columns:  year, attendance, ticket price, and real ticket price.  You produce the “real ticket price” column using the Federal Reserve Bank of Minneapolis “inflation calculator” to put prices in real terms ($2014).  Scale attendance in 100,000 for charting purposes.  Sort the data by attendance in ascending order.  Produce a scatter chart with attendance on the x-axis and the two ticket prices on the y-axis.

Hand In

Hard copy of all MSExcel files, tables, and charts created, plus a paragraph for each of the following questions:

1. In part A, do your results support or reject the theory of demand?  Explain.

2. In part B, do your results support or reject the theory of sports demand using ticket prices unadjusted for inflation?  Explain.

3. Do your results in Question 2 change if you use real ticket prices instead?  How?  Why?

4. For any of the questions, 1-3, what additional data would you need in order to pin down demand more precisely?

 

and I will send you the data information

and My term name is Alanta

cmax_sportsleaguechallenge.pdf

Quiz on Income Statements and Balance Sheets writing an essay help

Assume that you recently graduated and have just reported to work as an investment advisor at one of the firms on Wall Street. You have been presented and asked to review the following income Statement and Balance Sheet of one of the firm’s clients. Your boss has developed the following set of questions you must answer.

Please see the attached Income Statements and Balance Sheet and answer the following:

1) What is the free cash flow for 2014?

2) Suppose Congress changed the tax laws so that Berndt’s depreciation expenses doubled. No changes in operations occurred. What would happen to reported profit and to net cash flow?

3) Calculate the 2014 curent and quick ratios based on the projected balance sheet and income statement data. What can you say about the company’s liquidity position in 2013?

4) Calculate the 2014 inventory turnover, days sales outstanding (DSO), fixed assets turnoever, and total assets turnover.

5) Calculate the 2014 debt ratio, liabilities to asset ratio, times interest earned, and EBITDA coverage ratios. What can you conclude from these ratios?

6) Calculate the 2014 profit margin, basic earning power (BEP), return on assets (ROA), and return on equity (ROE). What can you say about these ratios?

7) Calculate the 2014 price/earnings ratio, price/cash flow ratio, and market/book ratio.

8) Use the extended DuPont equation to provide a summary and overview of company’s financial condition as projected for 2014. What are the firm’s major strengths and weaknesses?

**Please make sure ALL of the answers to the questions are there and that the wording is formatted properly.**

Balance Sheet
2012
2013
2014

CASH
$ 9,000.00
$ 7,282.00
$ 14,000.00

SHORT TERM INVEST
$ 48,600.00
$ 20,000.00
$ 71,632.00

A/R
$ 351,200.00
$ 632,160.00
$ 878,000.00

INVENTORY
$ 715,200.00
$ 1,287,360.00
$ 1,716,480.00

TOTAL CURRENT ASSET
$ 1,124,000.00
$ 1,946,802.00
$ 2,680,112.00

GROSS FIXED ASSET
$ 491,000.00
$ 1,202,950.00
$ 1,220,000.00

LESS ACCUM DEPREC
$ 146,200.00
$ 263,160.00
$ 383,160.00

NET FIXED ASSET
$ 344,800.00
$ 939,790.00
$ 836,840.00

TOTAL ASSETS
$ 1,468,800.00
$ 2,886,592.00
$ 3,516,952.00

Liabilities and Equity

A/P
$ 145,600.00
$ 324,000.00
$ 359,800.00

NOTES PAYABLE
$ 200,000.00
$ 720,000.00
$ 300,000.00

ACCRUALS
$ 136,000.00
$ 284,960.00
$ 380,000.00

TOTAL CURRENT LIAB
$ 481,600.00
$ 1,328,960.00
$ 1,039,800.00

LONG TERM DEBT
$ 323,432.00
$ 1,000,000.00
$ 500,000.00

COMMON STOCK (100000 SHARES)
$ 460,000.00
$ 460,000.00
$ 1,539,800.00

RETAINED EARNINGS
$ 663,768.00
$ 557,632.00
$ 296,216.00

TOTAL LIAB AND EQUITY
$ 1,468,800.00
$ 2,886,592.00
$ 1,977,152.00

Income Statements

SALES
$ 3,432,000.00
$ 5,834,400.00
$ 7,035,600.00

COST GOODS SOLD EXCEPT DEPR
$ 2,864,000.00
$ 4,980,000.00
$ 5,800,000.00

DEPREC AND AMORTIZATION
$ 18,900.00
$ 116,960.00
$ 120,000.00

OTHER EXPENSES
$ 340,000.00
$ 720,000.00
$ 612,960.00

TOTAL OPERATING COSTS
$ 3,222,900.00
$ 5,816,960.00
$ 6,532,960.00

EBIT
$ 209,100.00
$ 17,440.00
$ 502,640.00

INTEREST EXPENSE
$ 62,500.00
$ 176,500.00
$ 80,000.00

EBT
$ 146,600.00
$ (158,560.00)
$ 422,640.00

TAXES (40%)
$ 58,640.00
-63424
$ 169,056.00

NET INCOME
$ 87,960.00
$ (95,136.00)
$ 253,584.00

OTHER DATA

STOCK PRICE
$ 8.50
$ 6.00
$12.17

SHARES OUTSTANDING
100000
100000
250000

EPS
$ 0.88
$ (0.95)
1.104

DPS
$ 0.22
$ 0.11
$ 0.22

TAX RATE
40%
40%
40%

BOOK VALUE PER SHARE
$ 6.64
$ 5.58
7.909

LEASE PAYMENTS
$ 40,000.00
$ 40,000.00
$ 40,000.00

Business Proposal on Microeconomics college admission essay help: college admission essay help

You will apply economic principles presented in Weeks One through Three in this week’s assignment. Your assignment will be reviewed by your peers and by your facilitator in week five and should be revised as necessary based on feedback as the first part of the final assignment in week six. 

 

Select a new, realistic good or service for an existing industry.

 

Write the economic analysis section of a business proposal.  This will include statements about the market structure and the elasticity of demand for the good or service, based on text book principles. You need to create hypothetical data, based on similar real world products to estimate fixed and variable costs.

Required Elements:

Identify market structure
Identify elasticity of the product
Include rationale for the following questions:

How will pricing relate to elasticity of your product?
How will changes in the quantity supplied as a result of your pricing decisions affect marginal cost and marginal revenue?
Besides your pricing decisions, what are your suggested nonpricing strategies? What nonpricing strategies will you use to increase barriers to entry?
How could changes in your business operations alter the mix of fixed and variable costs in line with your strategy?

No more than 1400 words
Your proposal is consistent with APA guidelines

NOTE: THE ATTACHMENTS PROVIDED ARE EXAMPLES/GUIDELINES TO GIVE AN IDEA OF THE DIRECTION OF THIS ASSIGNMENT

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Study on Nominal Vs Real Calculations admission essay help

Click the link above to respond to the discussion. If you need help with completing discussions please click here for more information.

“Nominal versus Real Calculations” Please respond to the following:

From Part 2 of the scenario, analyze the nominal and real concepts, and apply these concepts to Gross Domestic Product (GDP). Determine the elements that affect the reporting of the GDP.

Compare and contrast the reporting of GDP in nominal versus real terms. Explain how changing the reporting method could be deceiving when reporting the output per capita using dollar terms.

 

 

 Week 1 Discussion 2

“Poverty – The Problem” Please respond to the following:

From the e-Activity, analyze the various factors contributing to poverty and determine which single factor plays the most significant role. Provide a specific example to support your response.

Discuss how developed nations contribute (either directly or inadvertently) to the plight experienced by undeveloped nations.

E-activity=

Go to the following Websites and research current initiatives to help the world’s poor. Be prepared to discuss.

The Food and Agriculture Organization of the United Nations, located at http://www.fao.org
The Brookings Institute, located at http://www.brookings.edu/topics/global-poverty.aspx
The Hunger Project, located at http://www.thp.org/home
InterAction: American Council for Voluntary International Action, located at http://www.interaction.org

Week 2 Discussion 1

Click the link above to respond to the discussion. If you need help with completing discussions please click here for more information.

“Government Intervention and Market Operations” Please respond to the following:

From the scenario, analyze the effects of enforcing a price ceiling on copies where the state or government determines that the copy center is charging too much per copy. Identify the stakeholders affected by this change as well as the effects on the market price.
From the scenario, assume that all paper was imported from Canada, a major producer of wood. In addition, assume the U.S. government imposed a tariff. Explain how your answers would change from Part 1 of this discussion based on this new set of information.

 Week 2 Discussion 2

Click the link above to respond to the discussion. If you need help with completing discussions please click here for more information.

“Government Controls” Please respond to the following:

Minimum wages and rent controls are implemented in an attempt to help those of modest means. Explain the costs and benefits of such price controls. Suggest alternatives that you believe would be more appropriate and explain why. Take a position on whether or not you believe the government should get involved within markets to control prices. Provide a rationale for your response.

From the e-Activity, evaluate the reasons for differences in minimum wage rates across states. Explain why the rate in your state is different from others.

E-activity=

Go to the U.S. Department of Labor’s Website, located at www.dol.gov/esa/minwage/america.htm, and review the minimum wage laws in the U.S. Take note of the rate in the state in which you live and compare it to several rates of other states. Be prepared to discuss.

Assignment on Dysfunctions of a Team online essay help

THREE PAGES

thefivedysfunctionsofateam.pdf

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Questions on Gender Wage Gap essay help service: essay help service

WHAT IS GENDER WAGE GAP?

WHO ARE AFFECETD BY THE GENDER WAGE GAP?

WHAT CAUSES GENDER WAGE GAP?

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Discussion on Pollution as Part of Economic Life essay help

Pollution is a part of economic life, and, in recent years, it has become a very important part of many businesses. A factor of demand for products and services is related to the government and to the laws the U.S. Congress enacts. In the past, the U.S. Congress often employed policies that ordered firms to use particular methods to reduce pollution. Many economists are critical of this approach and argue that a more efficient way to deal with pollution is through a market-based approach. In 2009, President Obama proposed a market-based approach known as cap-and-trade. Under this system, the federal government would auction off allowances to produce a given amount of carbon dioxide emissions. Firms would buy and sell allowances, but must end up with allowances equal to the amount of carbon dioxide they emit. This system is similar to the successful one employed by steel producers years ago.

Use the following information to ensure successful completion of the assignment:

Review the Lindzen (2010) article in the module readings.

Review the Hayward (2010) article in the module readings.

This assignment uses a grading rubric that can be viewed at the assignment’s drop box. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

Write a paper of about 700 words that addresses the influence of environmental politics on economic policy. Include the following in your paper:

A reconciliation of the articles by Lindzen and Hayward with the accepted notion of global warming. Is global warming an issue?

A statement regarding to what extent government should or should not intervene based on your reconciliation.

A statement of the potential economic effects of your proposed level of government intervention or nonintervention. Why is or is not the above plan proposed by President Obama a viable alternative?

Assignment on Budget Reduction essay help websites: essay help websites

Budgeting requires you to use the skills gained in Module/Week 2 to develop a pro forma budget for a university athletic department.

If you were to advise the UNL (from Chapter 19 of the Fried, DeSchriver, and Mondello textbook) athletic department on financial planning for the future, what information would you need and where would you obtain it? Using such information, develop your ideal pro forma budget for the athletic department based on your plan for the future. Be sure your proposals are consistent with the department’s mission, goals, and proposed goals and include in your proposal a recommendation to drop 1 men’s sport and add 1 women’s sport that is based strictly on a financial analysis.

Specifically, provide a pro forma budget in spreadsheet or table format and an approximately 500 word executive summary of the budget that provides a clear rationale for your proposals emphasizing how the proposals align with the department’s mission, goals and proposed goals. Formally cite at least 2 relevant, external sources (not including the course textbook) in your summary.

Submit your Written Assignment 2: Budget Reduction, FINAL draft here by 11:59 p.m. (ET) on Sunday.

written_assignments_instructions-1.doc

Case Study on Baldridge Principles essay help 123: essay help 123

Watch the video on W. Edwards Deming’s 14 Points. In a brief essay, compare and contrast the Baldrige Principles with Deming’s 14 points.

APA format preferred

http://www.baldrige21.com/Baldrige_Core_Values.html

https://www.deming.org/theman/theories/fourteenpoints

Assignment on Economic Thinking & Analysis essay help online free

PLEASE READ ATTACHED PROPMPT THEN TALK TO ME  I WILL ASK YOU TEACHER WHAT IT IS IN THE PROMPT OK? I NEED A CREATIVE WIRITER WOH IS KNOWING ECONOMICS AS WELL I need 4 pages   in 8 hours

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Questions on Risk and Uncertainty homework essay help: homework essay help

Please complete the following two applied problems. Show all your calculations and explain your results.

Problem 1:

A generous university benefactor has agreed to donate a large amount of money for student scholarships. The money can be provided in one lump sum of $12 million in Year 0 (the current year), or in parts, in which $7 million can be provided at the end of Year 1, and another $7 million can be provided at the end of Year 2.

Describe your answer for each item below in complete sentences, whenever it is necessary. Show all of your calculations and processes for the following points:

Assuming the opportunity interest rate is 8%, what is the present value of the second alternative mentioned above? Which of the two alternatives should be chosen and why?
How would your decision change if the opportunity interest rate is 12%?
Provide a description of a scenario where this kind of decision between two types of payment streams applies in the “real-world” business setting.

Problem 2:

The San Diego LLC is considering a three-year project, Project A, involving an initial investment of $80 million and the following cash inflows and probabilities:

Describe your answer for each question in complete sentences, whenever it is necessary. Show all of your calculations and processes for the following points:

Describe and calculate Project A’s expected net present value (ENPV) and standard deviation (SD), assuming the discount rate (or risk-free interest rate) to be 8%. What is the decision rule in terms of ENPV? What will be San Diego LLC’s decision regarding this project? Describe your answer.
The company is also considering another three-year project, Project B, which has an ENPV of $32 million and standard deviation of $10.5 million. Project A and B are mutually exclusive. Which of the two projects would you prefer if you do not consider the risk factor? Explain.
Describe the coefficient of variation (CV) and the standard deviation (SD) in connection with risk attitudes and decision making. If you now also consider your risk-aversion attitude, as the CEO of the San Diego LLC will you make a different decision between Project A and Project B? Why or why not?

Case Study on High Cost of Living common app essay help

ANSWER THE QUESTIONS AT THE END OF THE ARTICLES!!!!!

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